# Copyright (C) 2021 KB Support Team # This file is distributed under the GPL2. msgid "" msgstr "" "Project-Id-Version: KB Support 1.5.3\n" "Report-Msgid-Bugs-To: https://kb-support.com/\n" "POT-Creation-Date: 2021-02-02 09:43:35+00:00\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=utf-8\n" "Content-Transfer-Encoding: 8bit\n" "PO-Revision-Date: 2021-MO-DA HO:MI+ZONE\n" "Last-Translator: WP-Translations (http://wp-translations.org/)\n" "Language-Team: WP-Translations \n" "X-Generator: grunt-wp-i18n 0.5.4\n" "X-Poedit-KeywordsList: " "__;_e;_x:1,2c;_ex:1,2c;_n:1,2;_nx:1,2,4c;_n_noop:1,2;_nx_noop:1,2,3c;esc_" "attr__;esc_html__;esc_attr_e;esc_html_e;esc_attr_x:1,2c;esc_html_x:1,2c;\n" "Language: en_US\n" "Plural-Forms: nplurals=2; plural=(n != 1);\n" "X-Poedit-Country: United States\n" "X-Poedit-SourceCharset: UTF-8\n" "X-Poedit-Basepath: ../\n" "X-Poedit-SearchPath-0: .\n" "X-Poedit-Bookmarks: \n" "X-Textdomain-Support: yes\n" #: includes/EDD_SL_Plugin_Updater.php:201 #: includes/KBS_SL_Plugin_Updater.php:204 msgid "There is a new version of %1$s available. %2$sView version %3$s details%4$s." msgstr "" #: includes/EDD_SL_Plugin_Updater.php:209 #: includes/KBS_SL_Plugin_Updater.php:212 msgid "" "There is a new version of %1$s available. %2$sView version %3$s details%4$s " "or %5$supdate now%6$s." msgstr "" #: includes/EDD_SL_Plugin_Updater.php:396 #: includes/KBS_SL_Plugin_Updater.php:366 msgid "You do not have permission to install plugin updates" msgstr "" #: includes/EDD_SL_Plugin_Updater.php:396 #: includes/KBS_SL_Plugin_Updater.php:366 #: includes/admin/customers/customer-actions.php:371 #: includes/admin/customers/customer-actions.php:415 #: includes/admin/import-export/export/class-batch-export.php:132 #: includes/admin/import-export/export/class-kbs-export.php:192 #: includes/admin/import-export/export/export-actions.php:29 #: includes/admin/tickets/metaboxes.php:71 #: includes/admin/upgrades/classes/class-article-monthly-count-migration.php:110 #: includes/admin/upgrades/classes/class-ticket-department-migration.php:119 #: includes/admin/upgrades/classes/class-ticket-sequential-numbering-migration.php:122 #: includes/admin/upgrades/classes/class-ticket-source-migration.php:154 #: includes/admin/upgrades/upgrade-functions.php:281 #: includes/class-kbs-license-handler.php:344 msgid "Error" msgstr "" #: includes/admin/admin-pages.php:32 includes/admin/admin-pages.php:33 #: includes/post-types.php:188 msgid "Companies" msgstr "" #: includes/admin/admin-pages.php:42 includes/admin/admin-pages.php:43 #: includes/admin/companies/company.php:49 #: includes/admin/customers/class-kbs-customer-table.php:74 #: includes/admin/customers/customers-page.php:79 msgid "Customers" msgstr "" #: includes/admin/admin-pages.php:53 includes/admin/admin-pages.php:54 msgid "KBS Upgrades" msgstr "" #: includes/admin/admin-pages.php:74 includes/class-kbs-license-handler.php:227 msgid "Manage Licenses" msgstr "" #: includes/admin/admin-plugin.php:26 includes/admin/forms/metaboxes.php:174 #: includes/admin/forms/metaboxes.php:197 #: includes/admin/settings/class-kbs-display-settings.php:86 #: includes/admin/settings/class-kbs-display-settings.php:306 msgid "Settings" msgstr "" #: includes/admin/admin-plugin.php:52 msgid "Documentation" msgstr "" #: includes/admin/admin-plugin.php:53 #: includes/admin/settings/contextual-help.php:422 #: includes/admin/settings/register-settings.php:1423 msgid "Extensions" msgstr "" #: includes/admin/admin-plugin.php:78 msgid "" "If KB Support is helping you support your customers, " "please leave us a ★★★★★ rating. A " "huge thank you in " "advance!" msgstr "" #: includes/admin/article/article.php:45 #: includes/admin/companies/metaboxes.php:205 #: includes/admin/companies/metaboxes.php:232 #: includes/admin/customers/customers-page.php:455 #: includes/admin/customers/customers-page.php:482 #: includes/admin/import-export/export/class-batch-export-tickets.php:52 #: includes/admin/tickets/tickets.php:75 templates/ticket-history.php:45 msgid "Title" msgstr "" #: includes/admin/article/article.php:46 #: includes/admin/import-export/export/class-kbs-export.php:90 #: includes/admin/tickets/tickets.php:76 templates/view-ticket.php:72 msgid "Date" msgstr "" #: includes/admin/article/article.php:49 includes/admin/forms/forms.php:25 msgid "Author" msgstr "" #: includes/admin/article/article.php:50 msgid "Views" msgstr "" #: includes/admin/article/article.php:51 msgid "Visibility" msgstr "" #: includes/admin/article/article.php:52 #: includes/admin/article/contextual-help.php:63 #: includes/admin/article/metaboxes.php:66 msgid "Linked %s" msgstr "" #: includes/admin/article/article.php:122 msgid "This is a restricted article" msgstr "" #: includes/admin/article/article.php:149 #: includes/admin/companies/company.php:131 #: includes/admin/tickets/tickets.php:205 msgid "No callback found for post column" msgstr "" #: includes/admin/article/article.php:175 msgid "Reset Views" msgstr "" #: includes/admin/article/article.php:203 #: includes/admin/article/article.php:218 #: includes/admin/tickets/tickets.php:553 #: includes/admin/tickets/tickets.php:568 msgid "Show all %s" msgstr "" #: includes/admin/article/contextual-help.php:39 #: includes/admin/forms/contextual-help.php:72 #: includes/admin/settings/contextual-help.php:35 #: includes/admin/settings/register-settings.php:1410 #: includes/admin/tickets/contextual-help.php:39 includes/admin/tools.php:88 msgid "General" msgstr "" #: includes/admin/article/contextual-help.php:42 msgid "" "In general you should write your %1$s in the same way you would a normal " "post. You can assign categories and tags as required, and these can be used " "within the [kbs_articles] shortcode to filter the %2$s to " "display." msgstr "" #: includes/admin/article/contextual-help.php:47 msgid "" "Title - Give your %1$s a title. Make it relevant and think " "about possible search terms customers may use." msgstr "" #: includes/admin/article/contextual-help.php:51 msgid "" "Content - The content of your %1$s. Write it in the way " "you would normally write customer documentation. Keep search terms in mind." msgstr "" #: includes/admin/article/contextual-help.php:55 msgid "" "Excerpt - Excerpts take precedence over content when %1$s " "are displayed following a search or listed by the " "[kbs_articles]." msgstr "" #: includes/admin/article/contextual-help.php:66 msgid "%1$s that have a reference to this %2$s will be displayed here." msgstr "" #: includes/admin/article/contextual-help.php:76 #: includes/admin/forms/metaboxes.php:614 msgid "Options" msgstr "" #: includes/admin/article/contextual-help.php:79 msgid "" "Restrict Access - Select to restrict access to this %1$s " "to logged in users only." msgstr "" #: includes/admin/article/metaboxes.php:76 msgid "Restrictions" msgstr "" #: includes/admin/article/metaboxes.php:155 msgid "There are no %s linked to this article." msgstr "" #: includes/admin/article/metaboxes.php:182 msgid "Restrict access?" msgstr "" #: includes/admin/class-kbs-admin-notices.php:26 msgid "" "There seems to be an issue with the server. Please try again in a few " "minutes." msgstr "" #: includes/admin/class-kbs-admin-notices.php:147 msgid "Editing: %s." msgstr "" #: includes/admin/class-kbs-admin-notices.php:158 msgid "Security verification failed." msgstr "" #: includes/admin/class-kbs-admin-notices.php:166 msgid "%s reopened." msgstr "" #: includes/admin/class-kbs-admin-notices.php:170 msgid "The %s cannot be re-opened. It is not closed." msgstr "" #: includes/admin/class-kbs-admin-notices.php:174 msgid "The reply was successfully added." msgstr "" #: includes/admin/class-kbs-admin-notices.php:188 msgid " and the %1$s was closed." msgstr "" #: includes/admin/class-kbs-admin-notices.php:190 msgid "Create %s" msgstr "" #: includes/admin/class-kbs-admin-notices.php:192 msgid "The reply was successfully added%s." msgstr "" #: includes/admin/class-kbs-admin-notices.php:196 msgid "The reply could not be added." msgstr "" #: includes/admin/class-kbs-admin-notices.php:200 msgid "The reply was successfully deleted." msgstr "" #: includes/admin/class-kbs-admin-notices.php:204 msgid "The reply could not be deleted." msgstr "" #: includes/admin/class-kbs-admin-notices.php:208 msgid "The note was deleted." msgstr "" #: includes/admin/class-kbs-admin-notices.php:212 msgid "The note could not be deleted." msgstr "" #: includes/admin/class-kbs-admin-notices.php:222 msgid "Draft %1$s created from %2$s. Review, edit and publish the new %1$s below." msgstr "" #: includes/admin/class-kbs-admin-notices.php:230 msgid "Could not create new %1$s from %2$s." msgstr "" #: includes/admin/class-kbs-admin-notices.php:237 msgid "View count reset for %s." msgstr "" #: includes/admin/class-kbs-admin-notices.php:241 msgid "Failed to reset %s view count." msgstr "" #: includes/admin/class-kbs-admin-notices.php:250 msgid "Field was added." msgstr "" #: includes/admin/class-kbs-admin-notices.php:254 msgid "Unable to add field." msgstr "" #: includes/admin/class-kbs-admin-notices.php:258 msgid "Field updated." msgstr "" #: includes/admin/class-kbs-admin-notices.php:262 msgid "Unable to save field." msgstr "" #: includes/admin/class-kbs-admin-notices.php:266 #: includes/admin/class-kbs-admin-notices.php:274 msgid "Field deleted." msgstr "" #: includes/admin/class-kbs-admin-notices.php:270 msgid "Unable to delete field." msgstr "" #: includes/admin/class-kbs-admin-notices.php:283 #: includes/admin/class-kbs-admin-notices.php:341 msgid "Customer added successfully." msgstr "" #: includes/admin/class-kbs-admin-notices.php:287 msgid "You do not have permission to view the customer list." msgstr "" #: includes/admin/class-kbs-admin-notices.php:291 msgid "An invalid customer ID was provided." msgstr "" #: includes/admin/class-kbs-admin-notices.php:295 msgid "Email address added." msgstr "" #: includes/admin/class-kbs-admin-notices.php:299 #: includes/misc-functions.php:403 msgid "Email address removed." msgstr "" #: includes/admin/class-kbs-admin-notices.php:303 msgid "Email address could not be removed." msgstr "" #: includes/admin/class-kbs-admin-notices.php:307 msgid "Primary email address updated." msgstr "" #: includes/admin/class-kbs-admin-notices.php:311 msgid "Primary email address could not be updated." msgstr "" #: includes/admin/class-kbs-admin-notices.php:315 msgid "Please confirm you wish to delete this customer." msgstr "" #: includes/admin/class-kbs-admin-notices.php:319 msgid "Customer deleted." msgstr "" #: includes/admin/class-kbs-admin-notices.php:323 msgid "Customer could not be deleted." msgstr "" #: includes/admin/class-kbs-admin-notices.php:327 msgid "Customer disconnected from user ID." msgstr "" #: includes/admin/class-kbs-admin-notices.php:331 msgid "Could not disconnect customer from user ID." msgstr "" #: includes/admin/class-kbs-admin-notices.php:345 msgid "Please upload a valid .json file." msgstr "" #: includes/admin/class-kbs-admin-notices.php:354 msgid "%s numbers have been successfully upgraded." msgstr "" #: includes/admin/class-kbs-admin-notices.php:358 msgid "%s sources have been successfully updated." msgstr "" #: includes/admin/class-kbs-admin-notices.php:362 msgid "API keys successfully generated." msgstr "" #: includes/admin/class-kbs-admin-notices.php:366 msgid "The specified user already has API keys." msgstr "" #: includes/admin/class-kbs-admin-notices.php:370 msgid "API keys successfully regenerated." msgstr "" #: includes/admin/class-kbs-admin-notices.php:374 msgid "API keys successfully revoked." msgstr "" #: includes/admin/class-kbs-admin-notices.php:378 msgid "API key generation failed." msgstr "" #: includes/admin/class-kbs-admin-notices.php:412 msgid "" "Loving KB Support? Great! Did you know you can receive a %1$s " "discount on the purchase of extensions from our plugin store to further enhance the " "features and functionality? Shop Now!" msgstr "" #: includes/admin/class-kbs-admin-notices.php:475 msgid "" "Awesome! It looks like you have closed over 25 %1$s since " "you activated KB Support which is really fantastic!" msgstr "" #: includes/admin/class-kbs-admin-notices.php:481 msgid "" "Would you please do us a favour and leave a 5 star rating " "on WordPress.org? It only takes a minute and it really " "helps to motivate our developers and volunteers to continue to " "work on great new features and functionality. Sure thing, you deserve it!" msgstr "" #: includes/admin/companies/company.php:42 #: includes/admin/settings/register-settings.php:760 msgid "Logo" msgstr "" #: includes/admin/companies/company.php:43 #: includes/admin/customers/class-kbs-customer-table.php:177 #: includes/admin/import-export/export/class-batch-export-customers.php:46 #: includes/admin/import-export/export/class-batch-export-tickets.php:48 msgid "Company" msgstr "" #: includes/admin/companies/company.php:44 msgid "Contact" msgstr "" #: includes/admin/companies/company.php:45 #: includes/admin/customers/customers-page.php:399 #: includes/admin/import-export/export/class-batch-export-customers.php:45 #: includes/admin/upgrades/classes/class-ticket-source-migration.php:69 #: includes/admin/upgrades/upgrade-functions.php:620 includes/install.php:96 msgid "Email" msgstr "" #: includes/admin/companies/company.php:46 msgid "Phone" msgstr "" #: includes/admin/companies/company.php:47 msgid "Web URL" msgstr "" #: includes/admin/companies/company.php:90 msgid "Open %s in a new tab" msgstr "" #: includes/admin/companies/contextual-help.php:39 msgid "Manage Company Profiles" msgstr "" #: includes/admin/companies/contextual-help.php:42 msgid "" "Creating companies enables you to identify all support %s that have been " "created for a single business customer." msgstr "" #: includes/admin/companies/contextual-help.php:46 msgid "" "Once you have created company profiles, add your customers to the company from the customers page." msgstr "" #: includes/admin/companies/contextual-help.php:51 msgid "" "Customer - Select an existing customer to become the " "primary contact for the company. Upon selection the other fields may be " "populated with the customer's information." msgstr "" #: includes/admin/companies/contextual-help.php:52 msgid "" "When creating a new company, all customers are displayed with their company " "name. For existing companies, only customers who have been associated with " "the company are available for selection." msgstr "" #: includes/admin/companies/contextual-help.php:55 msgid "" "Contact Name - This should be the name of the primay " "contact person within the company." msgstr "" #: includes/admin/companies/contextual-help.php:58 msgid "Email Address - The contact email address of the company." msgstr "" #: includes/admin/companies/contextual-help.php:61 msgid "Phone Number - The phone number of the comany." msgstr "" #: includes/admin/companies/contextual-help.php:64 msgid "Website - The website for the company" msgstr "" #: includes/admin/companies/contextual-help.php:67 msgid "Company Logo - Optionally upload the company logo." msgstr "" #: includes/admin/companies/contextual-help.php:71 msgid "For existing companies, %s that have been recently created are displayed." msgstr "" #: includes/admin/companies/metaboxes.php:69 msgid "Company Contact Details" msgstr "" #: includes/admin/companies/metaboxes.php:82 #: includes/admin/customers/customers-page.php:448 msgid "Recent %s" msgstr "" #: includes/admin/companies/metaboxes.php:146 #: includes/admin/customers/class-kbs-customer-table.php:73 #: includes/admin/import-export/export/class-batch-export-tickets.php:49 #: includes/admin/tickets/tickets.php:77 #: includes/tickets/class-kbs-ticket.php:2098 #: includes/tickets/reply-functions.php:201 #: includes/tickets/reply-functions.php:304 #: includes/tickets/reply-functions.php:330 #: includes/tickets/reply-functions.php:342 msgid "Customer" msgstr "" #: includes/admin/companies/metaboxes.php:156 msgid "Contact Name" msgstr "" #: includes/admin/companies/metaboxes.php:162 #: includes/admin/customers/customers-page.php:432 #: includes/admin/thickbox.php:154 includes/forms/form-functions.php:234 #: templates/shortcode-register.php:50 msgid "Email Address" msgstr "" #: includes/admin/companies/metaboxes.php:168 msgid "Phone Number" msgstr "" #: includes/admin/companies/metaboxes.php:174 #: includes/admin/upgrades/classes/class-ticket-source-migration.php:64 #: includes/admin/upgrades/upgrade-functions.php:615 includes/install.php:91 #: includes/privacy-functions.php:590 msgid "Website" msgstr "" #: includes/admin/companies/metaboxes.php:203 #: includes/admin/companies/metaboxes.php:230 #: includes/admin/customers/customers-page.php:453 #: includes/admin/customers/customers-page.php:480 msgid "#" msgstr "" #: includes/admin/companies/metaboxes.php:204 #: includes/admin/companies/metaboxes.php:231 #: includes/admin/customers/customers-page.php:454 #: includes/admin/customers/customers-page.php:481 #: includes/admin/dashboard-widgets.php:73 #: includes/admin/dashboard-widgets.php:94 #: includes/admin/dashboard-widgets.php:119 templates/ticket-history.php:46 msgid "Opened" msgstr "" #: includes/admin/companies/metaboxes.php:206 #: includes/admin/companies/metaboxes.php:233 #: includes/admin/customers/customers-page.php:456 #: includes/admin/customers/customers-page.php:483 #: includes/admin/import-export/export/class-batch-export-tickets.php:46 #: templates/ticket-history.php:47 templates/view-ticket.php:82 msgid "Status" msgstr "" #: includes/admin/companies/metaboxes.php:225 #: includes/admin/customers/customers-page.php:475 msgid "No %s Found" msgstr "" #: includes/admin/customers/class-kbs-customer-table.php:154 msgid "Unnamed Customer" msgstr "" #: includes/admin/customers/class-kbs-customer-table.php:158 #: includes/tickets/reply-functions.php:182 templates/ticket-history.php:60 msgid "View" msgstr "" #: includes/admin/customers/class-kbs-customer-table.php:159 #: includes/admin/forms/metaboxes.php:271 #: includes/admin/settings/register-settings.php:1044 msgid "Delete" msgstr "" #: includes/admin/customers/class-kbs-customer-table.php:176 #: includes/admin/forms/forms.php:23 #: includes/admin/import-export/export/class-batch-export-customers.php:44 #: includes/privacy-functions.php:574 msgid "Name" msgstr "" #: includes/admin/customers/class-kbs-customer-table.php:178 #: includes/privacy-functions.php:578 templates/shortcode-profile-editor.php:73 msgid "Primary Email" msgstr "" #: includes/admin/customers/class-kbs-customer-table.php:180 #: includes/privacy-functions.php:594 includes/tickets/ticket-functions.php:207 msgid "Date Created" msgstr "" #: includes/admin/customers/contextual-help.php:41 #: includes/admin/customers/customers-page.php:80 #: includes/admin/customers/customers-page.php:662 #: includes/admin/customers/customers-page.php:696 msgid "Add Customer" msgstr "" #: includes/admin/customers/contextual-help.php:43 msgid "" "To add a new customer, simply enter their name and email address before " "clicking Add Customer." msgstr "" #: includes/admin/customers/contextual-help.php:52 #: includes/admin/customers/customer-functions.php:47 msgid "Customer Profile" msgstr "" #: includes/admin/customers/contextual-help.php:54 msgid "You can view and edit your customers profile here." msgstr "" #: includes/admin/customers/contextual-help.php:55 msgid "" "Click on the Edit Customer link to reveal a number of input fields " "that you can complete to fill the customer profile. You can also attach the " "customer account to a WordPress user account that is already registered on " "your website by entering the relevant username where specified." msgstr "" #: includes/admin/customers/contextual-help.php:57 msgid "" "Customer Emails - All of the customers associated email " "addresses are displayed within this table. Adding additional email " "addresses for the customer will enable them to log %1$s with any of their " "associated email addresses, and have the %2$s still associated to their " "account. Use the relevant action links to remove additional email addresses " "or set them as the customers primary address." msgstr "" #: includes/admin/customers/contextual-help.php:62 msgid "" "Recent %1$s - An overview of all the customers %2$s are " "displayed here." msgstr "" #: includes/admin/customers/contextual-help.php:72 #: includes/admin/customers/customer-functions.php:48 msgid "Customer Notes" msgstr "" #: includes/admin/customers/contextual-help.php:74 msgid "" "Enter notes regarding your customer here. These notes are not visible to " "the customers themselves." msgstr "" #: includes/admin/customers/contextual-help.php:75 msgid "" "Under the textarea that enables you to add a new note, existing notes are " "displayed." msgstr "" #: includes/admin/customers/contextual-help.php:82 #: includes/admin/customers/customer-functions.php:64 #: includes/admin/customers/customers-page.php:638 msgid "Delete Customer" msgstr "" #: includes/admin/customers/contextual-help.php:84 msgid "This tab enables you to delete a customer from the database." msgstr "" #: includes/admin/customers/contextual-help.php:85 msgid "" "To proceed select the Are you sure you want to delete this " "customer? checkbox to enable the Delete Customer button. " "Click the button to delete the customer." msgstr "" #: includes/admin/customers/customer-actions.php:29 #: includes/admin/customers/customer-actions.php:199 #: includes/admin/customers/customer-actions.php:450 #: includes/admin/customers/customer-actions.php:513 msgid "Cheatin' eh?!" msgstr "" #: includes/admin/customers/customer-actions.php:33 #: includes/admin/customers/customer-actions.php:203 #: includes/admin/customers/customer-actions.php:257 #: includes/admin/customers/customer-actions.php:454 msgid "You do not have permission to edit this customer." msgstr "" #: includes/admin/customers/customer-actions.php:54 msgid "Please enter a valid email address." msgstr "" #: includes/admin/customers/customer-actions.php:65 msgid "The User ID %d is already associated with a different customer." msgstr "" #: includes/admin/customers/customer-actions.php:71 msgid "The User ID %d does not exist. Please assign an existing user." msgstr "" #: includes/admin/customers/customer-actions.php:80 msgid "Please enter a valid website address." msgstr "" #: includes/admin/customers/customer-actions.php:267 msgid "Email address is required." msgstr "" #: includes/admin/customers/customer-actions.php:269 msgid "Customer ID is required." msgstr "" #: includes/admin/customers/customer-actions.php:271 msgid "An error has occured. Please try again." msgstr "" #: includes/admin/customers/customer-actions.php:278 msgid "Nonce verification failed." msgstr "" #: includes/admin/customers/customer-actions.php:285 #: includes/ajax-functions.php:787 includes/ajax-functions.php:847 #: includes/api/class-kbs-api.php:169 msgid "Invalid email address." msgstr "" #: includes/admin/customers/customer-actions.php:301 msgid "Email already assocaited with this customer." msgstr "" #: includes/admin/customers/customer-actions.php:308 msgid "Email address is already associated with another customer." msgstr "" #: includes/admin/customers/customer-actions.php:318 msgid "Email successfully added to customer." msgstr "" #: includes/admin/customers/customer-actions.php:371 #: includes/admin/customers/customer-actions.php:415 #: includes/admin/import-export/export/export-actions.php:29 #: includes/class-kbs-license-handler.php:344 msgid "Nonce verification failed" msgstr "" #: includes/admin/customers/customer-actions.php:517 msgid "You do not have permission to delete this customer." msgstr "" #: includes/admin/customers/customers-page.php:85 msgid "Search Customers" msgstr "" #: includes/admin/customers/customers-page.php:198 msgid "Edit Customer" msgstr "" #: includes/admin/customers/customers-page.php:230 msgid "Customer Address" msgstr "" #: includes/admin/customers/customers-page.php:241 msgid "No Customer Address Recorded" msgstr "" #: includes/admin/customers/customers-page.php:246 msgid "Address 1" msgstr "" #: includes/admin/customers/customers-page.php:247 msgid "Address 2" msgstr "" #: includes/admin/customers/customers-page.php:248 msgid "City" msgstr "" #: includes/admin/customers/customers-page.php:249 msgid "County / State / Province" msgstr "" #: includes/admin/customers/customers-page.php:262 msgid "Postal / Zip" msgstr "" #: includes/admin/customers/customers-page.php:269 #: includes/admin/customers/customers-page.php:675 #: includes/admin/thickbox.php:149 msgid "Customer Name" msgstr "" #: includes/admin/customers/customers-page.php:280 #: includes/admin/customers/customers-page.php:682 msgid "Customer Company" msgstr "" #: includes/admin/customers/customers-page.php:291 #: includes/admin/customers/customers-page.php:687 #: includes/forms/form-functions.php:540 msgid "Customer Email" msgstr "" #: includes/admin/customers/customers-page.php:295 #: includes/forms/form-functions.php:541 msgid "Customer Primary Phone" msgstr "" #: includes/admin/customers/customers-page.php:299 #: includes/forms/form-functions.php:542 msgid "Customer Additional Phone" msgstr "" #: includes/admin/customers/customers-page.php:303 msgid "http://" msgstr "" #: includes/admin/customers/customers-page.php:308 msgid "Customer since" msgstr "" #: includes/admin/customers/customers-page.php:334 msgid "User ID" msgstr "" #: includes/admin/customers/customers-page.php:341 msgid "none" msgstr "" #: includes/admin/customers/customers-page.php:346 msgid "Disconnect User" msgstr "" #: includes/admin/customers/customers-page.php:365 msgid "Update Customer" msgstr "" #: includes/admin/customers/customers-page.php:366 #: includes/admin/customers/customers-page.php:639 #: includes/admin/forms/metaboxes.php:578 includes/admin/thickbox.php:114 #: includes/admin/thickbox.php:178 includes/class-kbs-html-elements.php:1190 msgid "Cancel" msgstr "" #: includes/admin/customers/customers-page.php:381 msgid "Customer Emails" msgstr "" #: includes/admin/customers/customers-page.php:400 #: includes/admin/forms/metaboxes.php:175 #: includes/admin/forms/metaboxes.php:198 templates/ticket-history.php:48 msgid "Actions" msgstr "" #: includes/admin/customers/customers-page.php:410 msgid "This is the customers primary email address" msgstr "" #: includes/admin/customers/customers-page.php:420 #: includes/admin/customers/customers-page.php:433 msgid "Make Primary" msgstr "" #: includes/admin/customers/customers-page.php:422 #: includes/participant-functions.php:164 #: templates/shortcode-profile-editor.php:134 msgid "Remove" msgstr "" #: includes/admin/customers/customers-page.php:434 msgid "Add Email" msgstr "" #: includes/admin/customers/customers-page.php:441 msgid "No Emails Found" msgstr "" #: includes/admin/customers/customers-page.php:515 msgid "Not yet accepted" msgstr "" #: includes/admin/customers/customers-page.php:516 msgid "Not yet agreed" msgstr "" #: includes/admin/customers/customers-page.php:536 msgid "Agreements" msgstr "" #: includes/admin/customers/customers-page.php:540 msgid "Last Agreed to Terms%s" msgstr "" #: includes/admin/customers/customers-page.php:546 msgid "Last Agreed to Privacy Policy%s" msgstr "" #: includes/admin/customers/customers-page.php:550 #: includes/admin/import-export/export/class-batch-export-customers.php:48 msgid "Notes" msgstr "" #: includes/admin/customers/customers-page.php:588 msgid "No Customer Notes" msgstr "" #: includes/admin/customers/customers-page.php:628 msgid "Are you sure you want to delete this customer?" msgstr "" #: includes/admin/dashboard-widgets.php:25 msgid "KB Support %s Summary" msgstr "" #: includes/admin/dashboard-widgets.php:68 msgid "Current Month" msgstr "" #: includes/admin/dashboard-widgets.php:77 #: includes/admin/dashboard-widgets.php:98 #: includes/admin/dashboard-widgets.php:123 includes/sla.php:303 msgid "Closed" msgstr "" #: includes/admin/dashboard-widgets.php:81 #: includes/admin/dashboard-widgets.php:102 #: includes/admin/dashboard-widgets.php:127 #: includes/admin/import-export/export/class-batch-export-tickets.php:54 #: includes/post-types.php:80 templates/view-ticket.php:166 msgid "Replies" msgstr "" #: includes/admin/dashboard-widgets.php:89 includes/class-kbs-stats.php:89 msgid "Last Month" msgstr "" #: includes/admin/dashboard-widgets.php:113 includes/class-kbs-stats.php:84 msgid "Today" msgstr "" #: includes/admin/dashboard-widgets.php:137 #: includes/admin/settings/register-settings.php:2519 msgid "Current Status" msgstr "" #: includes/admin/dashboard-widgets.php:142 #: includes/admin/settings/register-settings.php:1932 msgid "Open" msgstr "" #: includes/admin/dashboard-widgets.php:146 msgid "Active" msgstr "" #: includes/admin/dashboard-widgets.php:150 msgid "Agents Online" msgstr "" #: includes/admin/dashboard-widgets.php:169 msgid "Most Popular %s" msgstr "" #: includes/admin/dashboard-widgets.php:170 msgid "View All" msgstr "" #: includes/admin/dashboard-widgets.php:177 msgid "All Time" msgstr "" #: includes/admin/dashboard-widgets.php:191 #: includes/admin/dashboard-widgets.php:227 includes/widgets.php:203 msgid "(%s view)" msgid_plural "(%s views)" msgstr[0] "" msgstr[1] "" #: includes/admin/dashboard-widgets.php:213 includes/class-kbs-stats.php:88 msgid "This Month" msgstr "" #: includes/admin/dashboard-widgets.php:237 msgid "No data yet" msgstr "" #: includes/admin/departments/departments.php:29 #: includes/admin/settings/register-settings.php:505 msgid "Agents" msgstr "" #: includes/admin/departments/departments.php:71 #: includes/admin/departments/departments.php:98 msgid "Department Agents" msgstr "" #: includes/admin/departments/departments.php:80 #: includes/admin/departments/departments.php:107 msgid "Select agents" msgstr "" #: includes/admin/forms/contextual-help.php:39 msgid "Add Form" msgstr "" #: includes/admin/forms/contextual-help.php:41 msgid "" "Enter a title for your new submission form and then publish it to begin " "adding fields." msgstr "" #: includes/admin/forms/contextual-help.php:42 #: includes/admin/forms/contextual-help.php:82 msgid "" "By default, when a customer submits the form, they will be redirected to " "the %s manager page. To have them redirected to an alternative page you can " "set the Redirect after submission to option within the " "Publish meta box. Note however, that in doing so, the " "messages that appear after submitting a form, may no longer be visible. " "i.e. Your support request has been successfully received. We'll be in " "touch as soon as possible." msgstr "" #: includes/admin/forms/contextual-help.php:74 msgid "" "Manage your submission field here by adding the fields you require. Once " "you're ready, add the shortcode to your submission page." msgstr "" #: includes/admin/forms/contextual-help.php:76 msgid "" "Re-arrange your fields using the drag and drop functionality. Changes are " "automatically saved." msgstr "" #: includes/admin/forms/contextual-help.php:79 msgid "" "We've created the default fields for you. These cannot be deleted, but you " "can edit them to rename or adjust their settings." msgstr "" #: includes/admin/forms/contextual-help.php:91 #: includes/admin/forms/metaboxes.php:87 msgid "Add a New Field" msgstr "" #: includes/admin/forms/contextual-help.php:95 msgid "" "Label - This will be the label for the field when " "displayed on your form." msgstr "" #: includes/admin/forms/contextual-help.php:98 msgid "" "Description - If you want to display a description for " "your field, enter it here (optional). Select After Label to " "display the description after the field label but before the input field, " "or After Field to display the description after the input field." msgstr "" #: includes/admin/forms/contextual-help.php:101 msgid "" "Type - The type of field you select will determine which " "options you have for the field." msgstr "" #: includes/admin/forms/contextual-help.php:104 msgid "" "Required - Make this a required field. The form cannot be " "submitted if the field is not completed" msgstr "" #: includes/admin/forms/contextual-help.php:107 msgid "" "Label Class - Enter a custom CSS class you want to apply " "to the label element for this field (optional)." msgstr "" #: includes/admin/forms/contextual-help.php:110 msgid "" "Input Class - Enter a custom CSS class you want to apply " "to the input element for this field (optional)." msgstr "" #: includes/admin/forms/contextual-help.php:113 msgid "" "Maps to - Certain fields can be mapped to specific %1$s " "fields. For example a text input field you are using as a Subject field, " "can be mapped to the %1$s title field and a textarea or Rich Text Editor " "field can be mapped to the %1$s content field. Each mapping can only be " "used once per form." msgstr "" #: includes/admin/forms/contextual-help.php:117 msgid "" "Enable %s Ajax Search? - If this option is selected for " "your field, once the customer has entered data into the field and focus " "moves to another element, an ajax search will be performed and potential " "%2$s solutions will be presented to the customer." msgstr "" #: includes/admin/forms/contextual-help.php:122 msgid "" "Options - Displayed when the chosen field type is a " "select, checkbox or radio input. Enter the options that the customer can " "choose from (one per line)." msgstr "" #: includes/admin/forms/contextual-help.php:125 msgid "" "Multiple Select? - Displayed when the chosen field type is " "a select input. Enabling will render a select list where multiple options " "can be selected." msgstr "" #: includes/admin/forms/contextual-help.php:128 msgid "" "Initially Selected? - For checkboxes, you can select this " "option to have it checked by default when the form is loaded." msgstr "" #: includes/admin/forms/contextual-help.php:131 msgid "" "Searchable? - If the field type is a select field, you can " "choose to use the jQuery Chosen plugin " "which enables the customer to search the available options. Useful for " "select fields with many available options." msgstr "" #: includes/admin/forms/contextual-help.php:135 msgid "" "Placeholder - For a number of different field types you " "can set a placeholder here." msgstr "" #: includes/admin/forms/contextual-help.php:138 msgid "" "Hide Label? - Choose to hide the field label. Perhaps use " "a placeholder instead." msgstr "" #: includes/admin/forms/forms.php:24 msgid "Shortcode" msgstr "" #: includes/admin/forms/forms.php:26 msgid "Field Count" msgstr "" #: includes/admin/forms/forms.php:27 msgid "Submissions" msgstr "" #: includes/admin/forms/forms.php:148 msgid "To copy the shortcode, click here then press Ctrl + C (PC) or Cmd + C (Mac)." msgstr "" #: includes/admin/forms/metaboxes.php:27 msgid "Redirect to" msgstr "" #: includes/admin/forms/metaboxes.php:28 msgid "Redirect after submission to:" msgstr "" #: includes/admin/forms/metaboxes.php:39 msgid "Type to search all pages" msgstr "" #: includes/admin/forms/metaboxes.php:78 msgid "Form Fields" msgstr "" #: includes/admin/forms/metaboxes.php:150 msgid "Please save or publish your form before adding fields." msgstr "" #: includes/admin/forms/metaboxes.php:172 #: includes/admin/forms/metaboxes.php:195 msgid "Field Label" msgstr "" #: includes/admin/forms/metaboxes.php:173 #: includes/admin/forms/metaboxes.php:196 #: includes/admin/forms/metaboxes.php:362 msgid "Type" msgstr "" #: includes/admin/forms/metaboxes.php:188 msgid "No fields exist for this form" msgstr "" #: includes/admin/forms/metaboxes.php:268 #: includes/admin/forms/metaboxes.php:577 msgid "Edit" msgstr "" #: includes/admin/forms/metaboxes.php:295 msgid "Label" msgstr "" #: includes/admin/forms/metaboxes.php:332 includes/forms/form-functions.php:252 msgid "Description" msgstr "" #: includes/admin/forms/metaboxes.php:340 msgid "After Label" msgstr "" #: includes/admin/forms/metaboxes.php:342 msgid "After Field" msgstr "" #: includes/admin/forms/metaboxes.php:393 msgid "Maps to" msgstr "" #: includes/admin/forms/metaboxes.php:405 msgid "Type to search all mappings" msgstr "" #: includes/admin/forms/metaboxes.php:434 msgid "Initial Value" msgstr "" #: includes/admin/forms/metaboxes.php:476 msgid "Required?" msgstr "" #: includes/admin/forms/metaboxes.php:501 msgid "Label Class" msgstr "" #: includes/admin/forms/metaboxes.php:528 msgid "Input Class" msgstr "" #: includes/admin/forms/metaboxes.php:567 msgid "Add Field" msgstr "" #: includes/admin/forms/metaboxes.php:609 msgid "Enable %s Ajax Search?" msgstr "" #: includes/admin/forms/metaboxes.php:619 msgid "One entry per line" msgstr "" #: includes/admin/forms/metaboxes.php:631 msgid "Multiple Select?" msgstr "" #: includes/admin/forms/metaboxes.php:641 msgid "Initially Selected?" msgstr "" #: includes/admin/forms/metaboxes.php:651 msgid "Blank First?" msgstr "" #: includes/admin/forms/metaboxes.php:661 msgid "Searchable?" msgstr "" #: includes/admin/forms/metaboxes.php:666 msgid "Search Text" msgstr "" #: includes/admin/forms/metaboxes.php:672 msgid "Optional search text" msgstr "" #: includes/admin/forms/metaboxes.php:678 msgid "Placeholder" msgstr "" #: includes/admin/forms/metaboxes.php:694 msgid "Hide Label?" msgstr "" #: includes/admin/import-export/export/class-batch-export-customers.php:43 #: includes/admin/import-export/export/class-batch-export-tickets.php:43 #: includes/admin/import-export/export/class-kbs-export.php:89 #: includes/tickets/ticket-functions.php:205 msgid "ID" msgstr "" #: includes/admin/import-export/export/class-batch-export-customers.php:47 msgid "Number of %s" msgstr "" #: includes/admin/import-export/export/class-batch-export-tickets.php:44 msgid "%s Number" msgstr "" #: includes/admin/import-export/export/class-batch-export-tickets.php:45 msgid "Log Date" msgstr "" #: includes/admin/import-export/export/class-batch-export-tickets.php:47 #: includes/class-kbs-knowledgebase.php:186 includes/post-taxonomies.php:35 msgid "Categories" msgstr "" #: includes/admin/import-export/export/class-batch-export-tickets.php:50 #: includes/admin/tickets/tickets.php:80 #: includes/tickets/class-kbs-ticket.php:2097 #: includes/tickets/reply-functions.php:315 templates/view-ticket.php:105 msgid "Agent" msgstr "" #: includes/admin/import-export/export/class-batch-export-tickets.php:51 #: includes/admin/tickets/metaboxes.php:497 msgid "Additional Agents" msgstr "" #: includes/admin/import-export/export/class-batch-export-tickets.php:53 #: includes/admin/settings/register-settings.php:824 #: includes/admin/settings/register-settings.php:858 #: includes/admin/settings/register-settings.php:896 #: templates/view-ticket.php:134 msgid "Content" msgstr "" #: includes/admin/import-export/export/class-batch-export-tickets.php:127 msgid "Unassigned" msgstr "" #: includes/admin/import-export/export/class-batch-export.php:132 #: includes/admin/import-export/export/class-kbs-export.php:192 msgid "You do not have permission to export data." msgstr "" #: includes/admin/import-export/export/export-functions.php:50 msgid "Export location or file not writable" msgstr "" #: includes/admin/import-export/export/export-functions.php:69 msgid "No data found for export parameters" msgstr "" #: includes/admin/import-export/export/export-functions.php:73 msgid "Batch Processing Complete" msgstr "" #: includes/admin/import-export/export/export-functions.php:101 msgid "Export Customers" msgstr "" #: includes/admin/import-export/export/export-functions.php:103 msgid "Download a CSV of customers." msgstr "" #: includes/admin/import-export/export/export-functions.php:107 #: includes/admin/import-export/export/export-functions.php:150 msgid "Generate CSV" msgstr "" #: includes/admin/import-export/export/export-functions.php:126 msgid "Export %s" msgstr "" #: includes/admin/import-export/export/export-functions.php:128 msgid "Download a CSV formatted file of %s." msgstr "" #: includes/admin/import-export/export/export-functions.php:136 msgid "Select Start Date" msgstr "" #: includes/admin/import-export/export/export-functions.php:141 msgid "Select End Date" msgstr "" #: includes/admin/import-export/export/export-functions.php:144 msgid "All Statuses" msgstr "" #: includes/admin/settings/class-kbs-display-settings.php:85 #: includes/user-functions.php:138 msgid "KB Support Settings" msgstr "" #: includes/admin/settings/class-kbs-display-settings.php:152 msgid "Secondary menu" msgstr "" #: includes/admin/settings/class-kbs-display-settings.php:362 msgid "" "Save %s when purchasing the %s this week. Including " "renewals and upgrades!" msgstr "" #: includes/admin/settings/class-kbs-display-settings.php:370 msgid "Use code at checkout:" msgstr "" #: includes/admin/settings/class-kbs-display-settings.php:374 msgid "Sale ends %s %s." msgstr "" #: includes/admin/settings/class-kbs-display-settings.php:396 msgid "Settings saved." msgstr "" #: includes/admin/settings/contextual-help.php:37 msgid "Page Settings" msgstr "" #: includes/admin/settings/contextual-help.php:40 msgid "" "Submissions Page - The selected page should contain the " "shortcode [kbs_submit] and will be the page that your " "customers use to submit their %1$s." msgstr "" #: includes/admin/settings/contextual-help.php:44 msgid "" "%1$s - The selected page should contain the shortcode " "[kbs_tickets] and will be the page that customers can use view " "and manage their %2$s, including submitting replies." msgstr "" #: includes/admin/settings/contextual-help.php:49 msgid "Customer Settings" msgstr "" #: includes/admin/settings/contextual-help.php:50 msgid "Registration Settings" msgstr "" #: includes/admin/settings/contextual-help.php:53 msgid "" "Name Fields - You can choose which name fields to display " "on your KBS registration form. This is the page which contains the " "shortcode [kbs_register]." msgstr "" #: includes/admin/settings/contextual-help.php:56 msgid "" "Required Name Fields - Specify which name fields are " "required to be completed during registration. If any of the specified " "fields are left empty when the registration form is submitted, registration " "will fail and an error will be displayed." msgstr "" #: includes/admin/settings/contextual-help.php:59 msgid "" "Username Format - When a customer successfully registers, " "KBS will auto generate a username based on your selection here. Using the " "email address of the customer is the default option." msgstr "" #: includes/admin/settings/contextual-help.php:62 msgid "" "Default Role - Choose which WordPress role will be " "assigned to customers who register via the KBS registration form. " "Support Customer is the default and is very similar to the " "built-in Subscriber WordPress role." msgstr "" #: includes/admin/settings/contextual-help.php:65 msgid "%s Manager Settings" msgstr "" #: includes/admin/settings/contextual-help.php:66 msgid "" "The following options can be customized by registered customers when " "they edit their profile." msgstr "" #: includes/admin/settings/contextual-help.php:69 msgid "" "Default Replies to Load - Applies to the front end %s " "Manager page for customers. The specified number of replies will be loaded " "by default. If more replies exist, customers can load them by clicking the " "relevant link. Entering 0 will load all replies by default." msgstr "" #: includes/admin/settings/contextual-help.php:73 msgid "" "Hide Closed %s? - With this option enabled, by default " "customers will not see their closed %s within the front end %s Manager " "page. A link will be displayed on the page should they wish to load them." msgstr "" #: includes/admin/settings/contextual-help.php:87 #: includes/admin/settings/contextual-help.php:235 msgid "%s Settings" msgstr "" #: includes/admin/settings/contextual-help.php:90 msgid "" "Sequential %s Numbers? - Enable sequential ticket numbers " "instead of WordPress post ID's." msgstr "" #: includes/admin/settings/contextual-help.php:94 msgid "" "Sequential Starting Number - Enter the number that should " "be used as the first sequential %s number." msgstr "" #: includes/admin/settings/contextual-help.php:98 msgid "" "Prefix for %1$s ID's - Enter what you would like your %2$s " "ID's to be prefixed with." msgstr "" #: includes/admin/settings/contextual-help.php:103 msgid "" "Suffix for %1$s ID's - Enter what you would like your %2$s " "ID's to be suffixed with." msgstr "" #: includes/admin/settings/contextual-help.php:108 msgid "" "Show %1$s Count? - If enabled, the current open %1$s count " "will be displayed next to the %2$s menu item on the main menu." msgstr "" #: includes/admin/settings/contextual-help.php:113 msgid "" "Show Count on Menu Bar? - Choose whether or not to display " "the open %s count on the WordPress menu bar. You can choose which " "environments you want it displayed, or turn it off altogether. By default " "it will display on the website front end only." msgstr "" #: includes/admin/settings/contextual-help.php:117 msgid "" "Enable Participants? - If enabled, participants can be " "added to a %1$s if requested by the customer. Participants can then " "contribute towards %2$s by reading and creating replies, helping towards " "resolution." msgstr "" #: includes/admin/settings/contextual-help.php:122 msgid "" "Hide Closed %1$s? - By default when you view the admin " "%2$s screen, the All view includes all %2$s with all stauses. " "With this option enabled, closed %3$s will not be displayed unless you " "click the Closed view." msgstr "" #: includes/admin/settings/contextual-help.php:128 msgid "Submission Settings" msgstr "" #: includes/admin/settings/contextual-help.php:131 msgid "" "Enforce SSL for Submissions? - If selected, the %1$s " "submission page must be presented securely via HTTPS. A valid SSL " "certificate is required." msgstr "" #: includes/admin/settings/contextual-help.php:135 msgid "" "Disable Guest Submissions? - Whether or not a guest user " "can submit a %1$s. If selected, the customer must be logged in." msgstr "" #: includes/admin/settings/contextual-help.php:138 msgid "" "Show Register / Login Form? - If Disable Guest " "Submissions? is enabled, you can select to display the login form, " "registration form, or both if the customer is not logged in." msgstr "" #: includes/admin/settings/contextual-help.php:140 msgid "" "Submit Label - Enter the text you would like displayed on " "the %1$s submission forms submit button." msgstr "" #: includes/admin/settings/contextual-help.php:144 msgid "" "Reply Label - Enter the text you would like displayed on " "the %1$s Reply form submit button." msgstr "" #: includes/admin/settings/contextual-help.php:148 msgid "" "Allow File Uploads - Enter the number of files a customer " "can upload when submitting a %1$s. Set to 0 to disable file " "uploads. You will need to add a File Upload field to your submission form " "if enabling file uploads." msgstr "" #: includes/admin/settings/contextual-help.php:152 msgid "" "Allowed File Types - Enter the file extensions that a " "customer can upload when submitting a %1$s. Seperate each file extension " "with a comma. If a customer attempts to upload a file with an extension " "that is not listed, they will receive an error." msgstr "" #: includes/admin/settings/contextual-help.php:156 msgid "Reply Settings" msgstr "" #: includes/admin/settings/contextual-help.php:159 msgid "" "Re-open %1$s - By enabling this option, a customer will be " "able to add a reply to a %2$s that is closed. When adding the reply, the " "%2$s will be reopened unless the customer also checks the This %2$s " "can be closed option within the reply form. By default, this " "option is not enabled." msgstr "" #: includes/admin/settings/contextual-help.php:164 msgid "" "Agents Set Reply Status - By enabling this option, agents " "will be able to select a status to transition the %s to when replying." msgstr "" #: includes/admin/settings/contextual-help.php:168 msgid "" "Reply whilst Status - For each of the " "specified %1$s status options, you can select which status the %1$s would " "change to when a reply is added by a customer." msgstr "" #: includes/admin/settings/contextual-help.php:172 msgid "Agent Settings" msgstr "" #: includes/admin/settings/contextual-help.php:175 msgid "" "Administrators are Agents? - Select this option if users " "with the WordPress Administrator role should be seen as agents. If not " "enabled, users with the Administrator role will not be able to create or " "view any %1$s." msgstr "" #: includes/admin/settings/contextual-help.php:179 msgid "" "Restritct Agent %1$s View? - Enabling this option will " "result in Support Workers not being able to view %2$s that are assigned to " "other agents. The only %2$s they will be able to view will be those that " "are assigned to them, or those that are not assigned to any agent." msgstr "" #: includes/admin/settings/contextual-help.php:184 msgid "" "Multiple Agents per %1$s? - Enabling this option allows " "for multiple support workers to be assigned to a ticket. All assigned " "agents will be able to work on the %2$s and, if configured, will also " "receive all relevant notifications regarding the %2$s." msgstr "" #: includes/admin/settings/contextual-help.php:189 msgid "" "Display Agent Status? - If selected, customers will be " "able to see an indicator that shows whether the agent assigned to their " "%1$s is actively online or not when looking at their %1$s details." msgstr "" #: includes/admin/settings/contextual-help.php:193 msgid "" "Auto Assign new %1$s - You can automatically assign an " "agent to a new %2$s submitted via a submission form. Disable, or choose to " "auto assign to an agent with the least amount of active %3$s, or a random " "agent." msgstr "" #: includes/admin/settings/contextual-help.php:199 msgid "" "Auto Assign on Access? - Unassigned %1$s can be " "automatically assigned to agents on access. Can be useful in stopping " "agents selectively choosing which %1$s to work on." msgstr "" #: includes/admin/settings/contextual-help.php:203 msgid "Service Levels" msgstr "" #: includes/admin/settings/contextual-help.php:206 msgid "" "Enable SLA Tracking? - Select this option to enable " "Service Level tracking on all %s." msgstr "" #: includes/admin/settings/contextual-help.php:210 msgid "" "Target Response Time - Select the time within which you " "are targeting an initial response to new %s." msgstr "" #: includes/admin/settings/contextual-help.php:213 msgid "" "Warn if within - Enter the number of hours before the " "target response time is due to expire that a warning should be displayed if " "no initial response has been provided." msgstr "" #: includes/admin/settings/contextual-help.php:216 msgid "" "Target Resolution Time - Select the time within which you " "expecting to resolve %s." msgstr "" #: includes/admin/settings/contextual-help.php:219 msgid "" "Warn if within - Enter the number of hours before the " "target resolution time is due to expire that a warning should be displayed " "if the %s remains open." msgstr "" #: includes/admin/settings/contextual-help.php:223 msgid "" "Define Support Hours? - Select to enable support hours. " "You can then enter the days and times that your business is available to " "work on support %s. Target response and resolution times take into " "consideration your working hours." msgstr "" #: includes/admin/settings/contextual-help.php:238 msgid "" "Restrict %1$s - If selected then each newly created " "article, by default, will have the Restrict Access option " "enabled meaning that only logged in users can access. This option can be " "adjusted per individual %2$s." msgstr "" #: includes/admin/settings/contextual-help.php:243 msgid "" "Show Register / Login Form? - Select to display the login " "form, registration form, or both if the customer is not logged in and they " "attempt to access a restricted %s." msgstr "" #: includes/admin/settings/contextual-help.php:247 msgid "" "Hide Restricted %1$s - Select to hide restricted %1$s from " "archives if the user is logged out. They are always hidden from website " "search results." msgstr "" #: includes/admin/settings/contextual-help.php:251 msgid "" "Restricted Ajax Search - If selected, restricted %1$s will " "be hidden from ajax search results - i.e on the %2$s submission form." msgstr "" #: includes/admin/settings/contextual-help.php:256 msgid "" "Number of Results from Ajax - Enter the number of results " "you want an ajax search to return - i.e on the %1$s submission form." msgstr "" #: includes/admin/settings/contextual-help.php:260 msgid "" "Search Excerpt Length - Enter the number of characters " "that should be displayed from a %1$s during an ajax search. Enter " "0 if you do not want an excerpt to be displayed." msgstr "" #: includes/admin/settings/contextual-help.php:264 msgid "Restricted Content Notices" msgstr "" #: includes/admin/settings/contextual-help.php:267 msgid "" "Single %1$s - Enter the text that is displayed to a user " "when they attempt to access a restricted %1$s." msgstr "" #: includes/admin/settings/contextual-help.php:277 #: includes/admin/settings/register-settings.php:1413 msgid "Emails" msgstr "" #: includes/admin/settings/contextual-help.php:279 msgid "Email Settings" msgstr "" #: includes/admin/settings/contextual-help.php:281 msgid "" "From Name - Enter the name you want KB Support generated " "emails to come from." msgstr "" #: includes/admin/settings/contextual-help.php:282 msgid "" "From Email - Enter the email address KB Support generated " "emails should come from." msgstr "" #: includes/admin/settings/contextual-help.php:283 msgid "" "Email Template - Select Default Template to " "send formatted or basic HTML emails, or select plain text only (no " "formatting)." msgstr "" #: includes/admin/settings/contextual-help.php:284 msgid "" "Logo - Upload your logo and it will appear at the top of " "all KB Support generated HTML emails." msgstr "" #: includes/admin/settings/contextual-help.php:285 msgid "" "Attach Files - This setting determines how files are " "inserted into emails when using the {ticket_files} or " "{reply_files} email tags." msgstr "" #: includes/admin/settings/contextual-help.php:286 msgid "" "When enabled, the files will be attached to the email. Otherwise, the files " "will be listed within the content as links to view, or download, the files " "online" msgstr "" #: includes/admin/settings/contextual-help.php:288 msgid "" "Copy Company Contact - Enabling this option will copy in " "the primary company contact to all customer emails that are sent in " "relation to %s associated with the company." msgstr "" #: includes/admin/settings/contextual-help.php:290 msgid "" "Copy Participants - Enabling this option will ensure that " "all email communication relating to a %1$s is also sent to all of the " "participants of the %1$s. This option is only visible when Enable " "Participants? is enabled within the %2$s settings tab." msgstr "" #: includes/admin/settings/contextual-help.php:293 msgid "%s Logged" msgstr "" #: includes/admin/settings/contextual-help.php:294 msgid "" "Adjust the settings for emails that are sent to a customer when they " "have logged a %1$s via a submission form." msgstr "" #: includes/admin/settings/contextual-help.php:296 msgid "" "Disable this Email - Select to stop emails being sent to " "the customer when they have logged a %1$s." msgstr "" #: includes/admin/settings/contextual-help.php:299 msgid "" "No Notification Emails - Email addresses entered here will " "not receive the initial %s Received email when they log a " "%s. Note that because the WordPress email system requires at least one " "To address, emails will not be sent to anyone due to " "receive a copy of the email either. Enter one email address per line and to " "stop sending to an entire domain, add the domain prefixed with " "@. Example: (@domain.com)" msgstr "" #: includes/admin/settings/contextual-help.php:303 msgid "" "Email Subject - Enter the subject for the email sent to " "customers when a %1$s is logged by them." msgstr "" #: includes/admin/settings/contextual-help.php:306 msgid "" "Email Heading - Enter the heading to be displayed at the " "top of the email content for the email sent to customers when a %1$s is " "logged by them." msgstr "" #: includes/admin/settings/contextual-help.php:309 msgid "" "Content - Enter the content of the email that is sent to a " "customer when they have logged a %1$s. A list of email tags you can use are " "displayed under the textarea." msgstr "" #: includes/admin/settings/contextual-help.php:313 msgid "Reply Added" msgstr "" #: includes/admin/settings/contextual-help.php:314 msgid "" "Adjust the settings for emails that are sent to a customer when a " "Support Worker adds a reply to their %1$s." msgstr "" #: includes/admin/settings/contextual-help.php:316 msgid "" "Disable this Email - Select to stop emails being sent to " "the customer when they receive a reply to their %1$s." msgstr "" #: includes/admin/settings/contextual-help.php:319 msgid "" "Email Subject - Enter the subject for the email sent to " "customers when a Support Worker has added a reply to their %1$s." msgstr "" #: includes/admin/settings/contextual-help.php:322 msgid "" "Email Heading - Enter the heading to be displayed at the " "top of the email content for the email sent to customers when a reply is " "added to their %1$s." msgstr "" #: includes/admin/settings/contextual-help.php:325 msgid "" "Content - Enter the content of the email that is sent to a " "customer when they receive a reply to their %1$s. A list of email tags you " "can use are displayed under the textarea." msgstr "" #: includes/admin/settings/contextual-help.php:329 msgid "%1$s Closed" msgstr "" #: includes/admin/settings/contextual-help.php:330 msgid "" "Adjust the settings for emails that are sent to a customer when a " "Support Worker closes their %1$s." msgstr "" #: includes/admin/settings/contextual-help.php:332 msgid "" "Disable this Email - Select to stop emails being sent to " "the customer when their %1$s is closed." msgstr "" #: includes/admin/settings/contextual-help.php:335 msgid "" "Email Subject - Enter the subject for the email sent to " "customers when a Support Worker has closed their %1$s." msgstr "" #: includes/admin/settings/contextual-help.php:338 msgid "" "Email Heading - Enter the heading to be displayed at the " "top of the email content for the email sent to customers when a their %1$s " "is closed." msgstr "" #: includes/admin/settings/contextual-help.php:341 msgid "" "Content - Enter the content of the email that is sent to a " "customer when their %1$s is closed. A list of email tags you can use are " "displayed under the textarea." msgstr "" #: includes/admin/settings/contextual-help.php:345 msgid "Notifications" msgstr "" #: includes/admin/settings/contextual-help.php:346 msgid "" "Adjust the settings for emails that are sent to Support Workers when a " "new %1$s is logged or a reply is received." msgstr "" #: includes/admin/settings/contextual-help.php:348 msgid "" "Disable Notifications - Select to stop emails being sent " "to Support Workers when a new %1$s is logged." msgstr "" #: includes/admin/settings/contextual-help.php:351 msgid "" "%1$s Notification Subject - Enter the subject for the " "email sent to Support Workers when a new %2$s is logged." msgstr "" #: includes/admin/settings/contextual-help.php:355 msgid "" "%1$s Notification - Enter the content of the email that is " "sent to Support Workers when a %2$s is submitted from the a customer. A " "list of email tags you can use are displayed under the textarea." msgstr "" #: includes/admin/settings/contextual-help.php:359 msgid "" "Reply Notification Subject - Enter the subject for the " "email sent to Support Workers a new reply is added to an existing %2$s." msgstr "" #: includes/admin/settings/contextual-help.php:360 msgid "" "%1$s Reply Notification - Enter the content of the email " "that is sent to Support Workers when a %2$s reply is received from the " "customer. A list of email tags you can use are displayed under the textarea." msgstr "" #: includes/admin/settings/contextual-help.php:364 msgid "" "%1$s Notification Emails - Enter a list of email addresses " "(one per line) that should be notified when a new %2$s is logged by a " "customer. Enter %3$s to include the assigned agent's email " "address." msgstr "" #: includes/admin/settings/contextual-help.php:369 msgid "" "Assignment Notices - If enabled, agents will receive email " "notifications when a %s is assigned to them." msgstr "" #: includes/admin/settings/contextual-help.php:372 msgid "" "Agent Assignment Subject - Enter the subject for the email " "sent to Support Workers when a %s is assigned to them." msgstr "" #: includes/admin/settings/contextual-help.php:375 msgid "" "Agent Assigned Notification - Enter the content of the " "email that is sent to Support Workers when a %s is assigned to them. A list " "of email tags you can use are displayed under the textarea." msgstr "" #: includes/admin/settings/contextual-help.php:385 #: includes/admin/settings/register-settings.php:1414 msgid "Compliance" msgstr "" #: includes/admin/settings/contextual-help.php:387 msgid "Privacy Policy" msgstr "" #: includes/admin/settings/contextual-help.php:388 msgid "Use these options to specify your requirements for GDPR." msgstr "" #: includes/admin/settings/contextual-help.php:390 msgid "" "Agree to Privacy Policy? - Select this option to insert a " "field into your %1$s submission form that customers must select to indicate " "they have read and agreed to your Privacy Policy. Your privacy policy is defined here." msgstr "" #: includes/admin/settings/contextual-help.php:391 msgid "" "Agree to Privacy Policy Label - This is the label that " "will accompany the checkbox for privacy policy agreement." msgstr "" #: includes/admin/settings/contextual-help.php:392 msgid "" "Agree to Privacy Policy Description - Optionally enter a " "description to be displayed below the Agree to Privacy Policy " "field." msgstr "" #: includes/admin/settings/contextual-help.php:393 msgid "" "%1$s - Select the action you want taken with regards to " "customer data that is stored within their %2$s when you action their " "request to anonymize or erase their data from your site." msgstr "" #: includes/admin/settings/contextual-help.php:395 msgid "Terms and Conditions" msgstr "" #: includes/admin/settings/contextual-help.php:396 msgid "" "You may choose to display a terms and conditions agreement field on " "your %1$s submission forms. You can define the settings here." msgstr "" #: includes/admin/settings/contextual-help.php:398 msgid "" "Agree to Terms - Select this option to insert a field into " "your %1$s submission form that customers must select to indicate they have " "read and agreed to your Terms and Conditions." msgstr "" #: includes/admin/settings/contextual-help.php:399 msgid "" "Agree to Terms Label - This is the label that will " "accompany the checkbox for terms agreement." msgstr "" #: includes/admin/settings/contextual-help.php:400 msgid "" "Agree to Terms Description - Optionally enter a " "description to be displayed below the Agree to Terms field." msgstr "" #: includes/admin/settings/contextual-help.php:401 msgid "" "Terms Heading - Enter a heading that will appear at the " "top of the Terms and Conditions pop-up window." msgstr "" #: includes/admin/settings/contextual-help.php:402 msgid "Agreement Text - Enter your Terms and Conditions here." msgstr "" #: includes/admin/settings/contextual-help.php:410 #: includes/admin/settings/register-settings.php:1418 #: includes/admin/settings/register-settings.php:1499 msgid "Styles" msgstr "" #: includes/admin/settings/contextual-help.php:412 msgid "" "Disable Styles - Select this option to stop KB Support " "loading its CSS style sheet. All default formatting of forms, fields and " "all other elements will be inherited from your currently active theme." msgstr "" #: includes/admin/settings/contextual-help.php:413 msgid "%s Status Colours" msgstr "" #: includes/admin/settings/contextual-help.php:414 msgid "" "Choose colour codes for each individual %s status, as well as for when an " "agent or customer has recently replied." msgstr "" #: includes/admin/settings/contextual-help.php:424 msgid "" "The configuration settings for any KB Support extensions you have installed " "are controlled here." msgstr "" #: includes/admin/settings/contextual-help.php:433 #: includes/admin/settings/register-settings.php:1426 msgid "Licenses" msgstr "" #: includes/admin/settings/contextual-help.php:436 msgid "" "If you have any of the KB Support premium " "extensions installed, you should enter their license keys here to " "ensure you receive the latest product updates." msgstr "" #: includes/admin/settings/contextual-help.php:446 #: includes/admin/settings/register-settings.php:1429 msgid "Misc" msgstr "" #: includes/admin/settings/contextual-help.php:448 msgid "Misc Settings" msgstr "" #: includes/admin/settings/contextual-help.php:451 msgid "" "Display Credit? - Enable this option to give credit for " "this free plugin by displaying Powered by KB Support on the KB " "Support front end pages." msgstr "" #: includes/admin/settings/contextual-help.php:454 msgid "" "Remove Rating Request? - Enabling this option will remove " "the KB Support request for a five star rating within the KBS admin pages." msgstr "" #: includes/admin/settings/contextual-help.php:457 msgid "" "Remove Data on Uninstall? - Select to remove all KB " "Support data when the plugin is uninstalled. All %1$s, %2$s, Submission " "Forms, Customers and settings will be permanently deleted." msgstr "" #: includes/admin/settings/contextual-help.php:462 msgid "Google reCAPTCHA" msgstr "" #: includes/admin/settings/contextual-help.php:463 msgid "" "If you want to use a Google reCAPTCHA within your %1$s submission form, " "you'll need to enter the settings here." msgstr "" #: includes/admin/settings/contextual-help.php:465 msgid "" "Site Key - Enter your Google reCAPTCHA site key here " "otherwise your reCAPTCHA field will not work." msgstr "" #: includes/admin/settings/contextual-help.php:466 msgid "" "Secret - Enter your Google reCAPTCHA secret here otherwise " "your reCAPTCHA field will not work." msgstr "" #: includes/admin/settings/contextual-help.php:467 msgid "" "reCAPTCHA Theme - Select a theme for your reCAPTCHA that " "fits in best with your website." msgstr "" #: includes/admin/settings/contextual-help.php:468 msgid "reCAPTCHA Type - Choose between a reCAPTCHA image or audio." msgstr "" #: includes/admin/settings/contextual-help.php:469 msgid "" "reCAPTCHA Size - Select a compact or normal sized " "reCAPTCHA." msgstr "" #: includes/admin/settings/register-settings.php:234 msgid "Page Settings" msgstr "" #: includes/admin/settings/register-settings.php:240 msgid "Submission Page" msgstr "" #: includes/admin/settings/register-settings.php:241 msgid "" "This is the page where customers will submit their %s. Should contain the " "[kbs_submit] shortcode." msgstr "" #: includes/admin/settings/register-settings.php:248 msgid "%s Page" msgstr "" #: includes/admin/settings/register-settings.php:249 msgid "" "This is the page where can view and reply to their %s. Should contain the " "[kbs_tickets] shortcode" msgstr "" #: includes/admin/settings/register-settings.php:258 msgid "Registration Settings" msgstr "" #: includes/admin/settings/register-settings.php:263 msgid "Name Fields" msgstr "" #: includes/admin/settings/register-settings.php:264 msgid "" "Select whether to display both the First and Last name fields on the " "registration form, or just the First name." msgstr "" #: includes/admin/settings/register-settings.php:268 #: includes/admin/settings/register-settings.php:281 msgid "Both First and Last Name" msgstr "" #: includes/admin/settings/register-settings.php:269 #: includes/admin/settings/register-settings.php:282 msgid "First Name Only" msgstr "" #: includes/admin/settings/register-settings.php:270 #: includes/admin/settings/register-settings.php:283 #: includes/admin/settings/register-settings.php:452 #: includes/admin/settings/register-settings.php:660 #: includes/admin/settings/register-settings.php:1042 #: includes/forms/form-functions.php:563 msgid "None" msgstr "" #: includes/admin/settings/register-settings.php:276 msgid "Required Name Fields" msgstr "" #: includes/admin/settings/register-settings.php:277 msgid "" "Select whether both the First and Last name fields are required fields on " "the registration form, or just the First name." msgstr "" #: includes/admin/settings/register-settings.php:289 msgid "Username Format" msgstr "" #: includes/admin/settings/register-settings.php:290 msgid "" "Choose which format you would like usernames to created in following " "successful registration." msgstr "" #: includes/admin/settings/register-settings.php:294 msgid "Full Email Address" msgstr "" #: includes/admin/settings/register-settings.php:295 msgid "Email Address Prefix" msgstr "" #: includes/admin/settings/register-settings.php:296 msgid "First and Last Name" msgstr "" #: includes/admin/settings/register-settings.php:302 msgid "Default Role" msgstr "" #: includes/admin/settings/register-settings.php:303 msgid "Select the role to assign to a newly registered user." msgstr "" #: includes/admin/settings/register-settings.php:311 msgid "%s Manager Settings" msgstr "" #: includes/admin/settings/register-settings.php:316 msgid "Default Replies to Load" msgstr "" #: includes/admin/settings/register-settings.php:317 msgid "" "Enter the number of replies a customer should see by default on the %s " "Manager screen. Enter 0 to load all. Registered customers can " "change this setting on their profile page." msgstr "" #: includes/admin/settings/register-settings.php:326 msgid "Default Replies to Expand" msgstr "" #: includes/admin/settings/register-settings.php:327 msgid "" "Enter the number of replies that should auto expand for a customer on the " "%s Manager screen. Enter 0 to expand none. Registered " "customers can change this setting on their profile page." msgstr "" #: includes/admin/settings/register-settings.php:336 #: includes/admin/settings/register-settings.php:409 msgid "Hide Closed %s?" msgstr "" #: includes/admin/settings/register-settings.php:337 msgid "" "If enabled, closed %s will not be displayed by default for customers on the " "%s Manager screen. Registered customers can change this setting on their " "profile page" msgstr "" #: includes/admin/settings/register-settings.php:350 #: includes/admin/settings/register-settings.php:639 msgid "%s Settings" msgstr "" #: includes/admin/settings/register-settings.php:355 msgid "Sequential %s Numbers?" msgstr "" #: includes/admin/settings/register-settings.php:356 msgid "Check this box to enable sequential %s numbers" msgstr "" #: includes/admin/settings/register-settings.php:361 msgid "Sequential Starting Number" msgstr "" #: includes/admin/settings/register-settings.php:362 msgid "The number at which the sequence should begin" msgstr "" #: includes/admin/settings/register-settings.php:369 msgid "Prefix for %s ID's" msgstr "" #: includes/admin/settings/register-settings.php:376 msgid "Suffix for %s ID's" msgstr "" #: includes/admin/settings/register-settings.php:383 msgid "Show %s Count?" msgstr "" #: includes/admin/settings/register-settings.php:384 msgid "Whether or not to display the open %s count next to the %s menu" msgstr "" #: includes/admin/settings/register-settings.php:389 msgid "Show Count on Menu Bar?" msgstr "" #: includes/admin/settings/register-settings.php:390 msgid "Choose an option for displaying the open %s count on the WordPress menu bar" msgstr "" #: includes/admin/settings/register-settings.php:394 msgid "Do not display" msgstr "" #: includes/admin/settings/register-settings.php:395 msgid "Both Admin and Front End" msgstr "" #: includes/admin/settings/register-settings.php:396 msgid "Admin only" msgstr "" #: includes/admin/settings/register-settings.php:397 msgid "Front End Only" msgstr "" #: includes/admin/settings/register-settings.php:403 msgid "Enable Participants?" msgstr "" #: includes/admin/settings/register-settings.php:404 msgid "" "If enabled, participants can be added to %s and each participant will be " "able to view and respond to the %s" msgstr "" #: includes/admin/settings/register-settings.php:410 msgid "" "Enable this option to remove closed %1$s from the default view on the admin " "%1$s screen" msgstr "" #: includes/admin/settings/register-settings.php:417 #: includes/admin/settings/register-settings.php:1478 msgid "Submission Settings" msgstr "" #: includes/admin/settings/register-settings.php:422 msgid "Enforce SSL for Submissions?" msgstr "" #: includes/admin/settings/register-settings.php:423 msgid "" "Check this to force users to be redirected to the secure ticket submission " "page. You must have an SSL certificate installed to use this option." msgstr "" #: includes/admin/settings/register-settings.php:428 msgid "Disable Guest Submissions?" msgstr "" #: includes/admin/settings/register-settings.php:429 msgid "Require that users be logged in to submit %s." msgstr "" #: includes/admin/settings/register-settings.php:436 msgid "Auto Create User?" msgstr "" #: includes/admin/settings/register-settings.php:437 msgid "" "If enabled, a WP User account will automatically be created when a new " "support customer is added." msgstr "" #: includes/admin/settings/register-settings.php:443 #: includes/admin/settings/register-settings.php:651 msgid "Show Register / Login Form?" msgstr "" #: includes/admin/settings/register-settings.php:444 msgid "" "Display the registration and login forms on the submission page for " "non-logged-in users." msgstr "" #: includes/admin/settings/register-settings.php:449 #: includes/admin/settings/register-settings.php:657 msgid "Registration and Login Forms" msgstr "" #: includes/admin/settings/register-settings.php:450 #: includes/admin/settings/register-settings.php:658 msgid "Registration Form Only" msgstr "" #: includes/admin/settings/register-settings.php:451 #: includes/admin/settings/register-settings.php:659 msgid "Login Form Only" msgstr "" #: includes/admin/settings/register-settings.php:457 msgid "Submit Label" msgstr "" #: includes/admin/settings/register-settings.php:458 msgid "The label for the %s form submit button." msgstr "" #: includes/admin/settings/register-settings.php:460 #: includes/template-functions.php:55 msgid "Submit %s" msgstr "" #: includes/admin/settings/register-settings.php:464 msgid "Reply Label" msgstr "" #: includes/admin/settings/register-settings.php:465 msgid "The label for the %s reply form submit button." msgstr "" #: includes/admin/settings/register-settings.php:467 #: includes/admin/tickets/metaboxes.php:957 #: includes/admin/tickets/metaboxes.php:962 includes/template-functions.php:66 msgid "Reply" msgstr "" #: includes/admin/settings/register-settings.php:471 msgid "Allow File Uploads" msgstr "" #: includes/admin/settings/register-settings.php:472 msgid "Maximum number of files that can be attached during %s creation or reply." msgstr "" #: includes/admin/settings/register-settings.php:480 msgid "Allowed File Extensions" msgstr "" #: includes/admin/settings/register-settings.php:481 msgid "" "Enter a list of file extensions that a customer may upload during %s " "submission. Seperate each extension with a comma." msgstr "" #: includes/admin/settings/register-settings.php:489 msgid "Re-open %s?" msgstr "" #: includes/admin/settings/register-settings.php:490 msgid "If enabled, by replying to a closed %1$s, customers can re-open the %1$s" msgstr "" #: includes/admin/settings/register-settings.php:496 msgid "Agents Set Reply Status?" msgstr "" #: includes/admin/settings/register-settings.php:497 msgid "If enabled, agents will be able to update a %s status whilst replying." msgstr "" #: includes/admin/settings/register-settings.php:510 msgid "Administrators are Agents?" msgstr "" #: includes/admin/settings/register-settings.php:511 msgid "" "If enabled, users with the Administrator role will also be " "Support Agents." msgstr "" #: includes/admin/settings/register-settings.php:517 msgid "Restrict Agent %s View?" msgstr "" #: includes/admin/settings/register-settings.php:518 msgid "" "If enabled, Support Agents will only be able to see %1$s that are assigned " "to them directly, assigned to a department to which they are a member, or " "%1$s that are not yet assigned. If the current user is a Support Manager or " "an Administrator, they will always see all %1$s." msgstr "" #: includes/admin/settings/register-settings.php:523 msgid "Multiple Agents per %s?" msgstr "" #: includes/admin/settings/register-settings.php:524 msgid "" "If enabled, multiple agents can be assigned to a %s and work " "collaboratively towards resolution." msgstr "" #: includes/admin/settings/register-settings.php:529 msgid "Display Agent Status?" msgstr "" #: includes/admin/settings/register-settings.php:530 msgid "" "If enabled, customers will see an indicator as to whether or not the " "assigned agent is online when reviewing their %s." msgstr "" #: includes/admin/settings/register-settings.php:536 msgid "Enable Departments?" msgstr "" #: includes/admin/settings/register-settings.php:537 msgid "" "If enabled, agents can be added to departments and %s can be assigned to " "departments." msgstr "" #: includes/admin/settings/register-settings.php:543 msgid "%s Assignment" msgstr "" #: includes/admin/settings/register-settings.php:548 msgid "Auto Assign new %s?" msgstr "" #: includes/admin/settings/register-settings.php:549 msgid "" "Select an option to automatically assign a %s to an agent when it is " "received" msgstr "" #: includes/admin/settings/register-settings.php:553 msgid "Do not Auto Assign" msgstr "" #: includes/admin/settings/register-settings.php:554 msgid "Least %s" msgstr "" #: includes/admin/settings/register-settings.php:555 msgid "Random" msgstr "" #: includes/admin/settings/register-settings.php:561 msgid "Auto Assign on Access?" msgstr "" #: includes/admin/settings/register-settings.php:562 msgid "" "If enabled, unassigned %1$s will be auto assigned to an agent when they " "access the %2$s. The %2$s status will also update to open if " "currently new. Avoids agent \"Cherry Picking\"" msgstr "" #: includes/admin/settings/register-settings.php:569 msgid "SLA Settings" msgstr "" #: includes/admin/settings/register-settings.php:574 msgid "Enable SLA Tracking" msgstr "" #: includes/admin/settings/register-settings.php:580 msgid "Target Response Time" msgstr "" #: includes/admin/settings/register-settings.php:585 msgid "Enter your targeted first response time for %s." msgstr "" #: includes/admin/settings/register-settings.php:589 #: includes/admin/settings/register-settings.php:606 msgid "Warn if within" msgstr "" #: includes/admin/settings/register-settings.php:593 msgid "" "The number of hours before Target Response Time expires that " "the SLA status should be set to warn." msgstr "" #: includes/admin/settings/register-settings.php:597 msgid "Target Resolution Time" msgstr "" #: includes/admin/settings/register-settings.php:602 msgid "Enter your targeted resolution time for %s." msgstr "" #: includes/admin/settings/register-settings.php:610 msgid "" "The number of hours before Target Resolution Time expires that " "the SLA status should be set to warn." msgstr "" #: includes/admin/settings/register-settings.php:614 msgid "Support Hours" msgstr "" #: includes/admin/settings/register-settings.php:620 msgid "Define Support Hours?" msgstr "" #: includes/admin/settings/register-settings.php:621 msgid "Enable to define your Support Hours" msgstr "" #: includes/admin/settings/register-settings.php:627 msgid "Hours of Support" msgstr "" #: includes/admin/settings/register-settings.php:644 msgid "Restrict %s" msgstr "" #: includes/admin/settings/register-settings.php:645 msgid "Select to make %s restricted by default. Can by changed per %s" msgstr "" #: includes/admin/settings/register-settings.php:652 msgid "" "Display the registration and/or login forms when a non-logged-in user lands " "on a restricted %s." msgstr "" #: includes/admin/settings/register-settings.php:665 msgid "Hide Restricted %s" msgstr "" #: includes/admin/settings/register-settings.php:666 msgid "" "Restricted %s are always hidden from search results when a user is not " "logged in. Select to also hide from archives." msgstr "" #: includes/admin/settings/register-settings.php:671 msgid "Restricted Ajax Search" msgstr "" #: includes/admin/settings/register-settings.php:672 msgid "" "Same as Hide Restricted %s but this option manipulates Ajax " "search results." msgstr "" #: includes/admin/settings/register-settings.php:677 msgid "Number of Results from Ajax" msgstr "" #: includes/admin/settings/register-settings.php:678 msgid "" "Enter the number of suggested %s that should be returned from the " "submission form Ajax search." msgstr "" #: includes/admin/settings/register-settings.php:686 msgid "Search Excerpt Length" msgstr "" #: includes/admin/settings/register-settings.php:687 msgid "" "Enter the number of words that should form the excerpt length during an " "ajax search. i.e. on the submission form. Enter 0 for no " "excerpt." msgstr "" #: includes/admin/settings/register-settings.php:695 msgid "Count Agent Views?" msgstr "" #: includes/admin/settings/register-settings.php:696 msgid "Enable to increment %1$s counts when an agent is viewing the %1$s." msgstr "" #: includes/admin/settings/register-settings.php:702 msgid "Show Views on Dashboard" msgstr "" #: includes/admin/settings/register-settings.php:703 msgid "Enable to display %s view counts within the KB Support dashboard widget." msgstr "" #: includes/admin/settings/register-settings.php:711 msgid "%s Notices" msgstr "" #: includes/admin/settings/register-settings.php:716 msgid "Single %s" msgstr "" #: includes/admin/settings/register-settings.php:717 msgid "" "The text that will be displayed after the excerpt when a user attempts to " "access a restricted %s" msgstr "" #: includes/admin/settings/register-settings.php:719 msgid "Restricted Content" msgstr "" #: includes/admin/settings/register-settings.php:720 msgid "" "The %s you are viewing is restricted. Please login below to access the full " "content." msgstr "" #: includes/admin/settings/register-settings.php:733 #: includes/admin/settings/register-settings.php:1488 msgid "Email Settings" msgstr "" #: includes/admin/settings/register-settings.php:738 msgid "From Name" msgstr "" #: includes/admin/settings/register-settings.php:739 msgid "" "The name customer emails are said to come from. This should probably be " "your site name." msgstr "" #: includes/admin/settings/register-settings.php:745 msgid "From Email" msgstr "" #: includes/admin/settings/register-settings.php:746 msgid "" "Email address for sending customer emails. This will act as the \"from\" " "and \"reply-to\" address." msgstr "" #: includes/admin/settings/register-settings.php:752 msgid "Email Template" msgstr "" #: includes/admin/settings/register-settings.php:753 msgid "" "Choose a template. Click \"Save Changes\" then \"Preview %s Received\" to " "see the new template." msgstr "" #: includes/admin/settings/register-settings.php:761 msgid "" "Upload or choose a logo to be displayed at the top of the %s received " "emails. Displayed on HTML emails only." msgstr "" #: includes/admin/settings/register-settings.php:772 msgid "Attach Files?" msgstr "" #: includes/admin/settings/register-settings.php:773 msgid "" "Enable this option if you want %s files attached to emails when using the " "{ticket_files} or {reply_files} email tags. If " "not enabled, links to the files will be listed within the email content." msgstr "" #: includes/admin/settings/register-settings.php:779 msgid "Copy Company Contact?" msgstr "" #: includes/admin/settings/register-settings.php:780 msgid "" "If enabled, the primary company contact will be copied into all customer " "emails for %s associated with the company." msgstr "" #: includes/admin/settings/register-settings.php:785 msgid "Copy Participants?" msgstr "" #: includes/admin/settings/register-settings.php:786 msgid "" "If enabled, all participants will receive email notification for all %s " "activity." msgstr "" #: includes/admin/settings/register-settings.php:793 #: includes/emails/email-template.php:137 msgid "%s Received" msgstr "" #: includes/admin/settings/register-settings.php:798 #: includes/admin/settings/register-settings.php:838 #: includes/admin/settings/register-settings.php:876 msgid "Disable this Email" msgstr "" #: includes/admin/settings/register-settings.php:799 msgid "Select to stop emails being sent when a %s is logged." msgstr "" #: includes/admin/settings/register-settings.php:804 msgid "No Notification Emails" msgstr "" #: includes/admin/settings/register-settings.php:805 msgid "" "Email addresses entered here will not receive the %s Received email " "notifications. Enter one address per line. To exclude an entire domain " "enter the domain starting with @." msgstr "" #: includes/admin/settings/register-settings.php:810 #: includes/admin/settings/register-settings.php:844 #: includes/admin/settings/register-settings.php:882 msgid "Email Subject" msgstr "" #: includes/admin/settings/register-settings.php:811 msgid "Enter the subject line for the %s logged email. Template tags accepted." msgstr "" #: includes/admin/settings/register-settings.php:813 msgid "%s Recieved ##{ticket_id}##" msgstr "" #: includes/admin/settings/register-settings.php:817 #: includes/admin/settings/register-settings.php:851 #: includes/admin/settings/register-settings.php:889 msgid "Email Heading" msgstr "" #: includes/admin/settings/register-settings.php:818 msgid "Enter the heading for the %s logged email" msgstr "" #: includes/admin/settings/register-settings.php:820 #: includes/emails/email-functions.php:123 #: includes/emails/email-functions.php:127 #: includes/emails/email-functions.php:306 msgid "Support %s Details" msgstr "" #: includes/admin/settings/register-settings.php:825 msgid "" "Enter the text that is sent as a %1$s received email to users after " "submission of a %1$s. HTML is accepted. Available template tags:" msgstr "" #: includes/admin/settings/register-settings.php:833 #: includes/admin/settings/register-settings.php:1490 msgid "Reply Added" msgstr "" #: includes/admin/settings/register-settings.php:839 msgid "Select to stop emails being sent when a %s reply is added." msgstr "" #: includes/admin/settings/register-settings.php:845 msgid "Enter the subject line for the %s reply email. Template tags accepted." msgstr "" #: includes/admin/settings/register-settings.php:847 msgid "Your Support %s Received a Reply" msgstr "" #: includes/admin/settings/register-settings.php:852 msgid "Enter the heading for the %s reply email" msgstr "" #: includes/admin/settings/register-settings.php:854 msgid "Support %s Update for" msgstr "" #: includes/admin/settings/register-settings.php:859 msgid "" "Enter the content that is sent to customers when their %1$s receives a " "reply. HTML is accepted. Available template tags:" msgstr "" #: includes/admin/settings/register-settings.php:861 #: includes/admin/settings/register-settings.php:899 #: includes/emails/email-template.php:158 #: includes/emails/email-template.php:193 #: includes/emails/email-template.php:222 msgid "Dear" msgstr "" #: includes/admin/settings/register-settings.php:862 msgid "" "Your support %1$s # {ticket_id} has received a reply. Click the link below " "to access your %1$s and review the details." msgstr "" #: includes/admin/settings/register-settings.php:863 #: includes/admin/settings/register-settings.php:901 #: includes/admin/settings/register-settings.php:933 #: includes/admin/settings/register-settings.php:952 #: includes/admin/settings/register-settings.php:986 #: includes/emails/email-template.php:168 #: includes/emails/email-template.php:195 #: includes/emails/email-template.php:224 #: includes/emails/email-template.php:259 #: includes/emails/email-template.php:294 #: includes/emails/email-template.php:326 msgid "View %s" msgstr "" #: includes/admin/settings/register-settings.php:864 #: includes/admin/settings/register-settings.php:902 #: includes/admin/settings/register-settings.php:934 #: includes/admin/settings/register-settings.php:953 #: includes/admin/settings/register-settings.php:987 #: includes/admin/upgrades/upgrade-functions.php:420 #: includes/emails/email-template.php:161 #: includes/emails/email-template.php:260 #: includes/emails/email-template.php:295 #: includes/emails/email-template.php:327 msgid "Regards" msgstr "" #: includes/admin/settings/register-settings.php:871 msgid "Ticket %s" msgstr "" #: includes/admin/settings/register-settings.php:877 msgid "Select to stop emails being sent when a %s is closed." msgstr "" #: includes/admin/settings/register-settings.php:883 msgid "Enter the subject line for the %s closed email. Template tags accepted." msgstr "" #: includes/admin/settings/register-settings.php:885 msgid "Your Support %s is Closed" msgstr "" #: includes/admin/settings/register-settings.php:890 msgid "Enter the heading for the %s closed email" msgstr "" #: includes/admin/settings/register-settings.php:892 #: includes/emails/email-functions.php:260 msgid "Support %s #{ticket_id} Closed" msgstr "" #: includes/admin/settings/register-settings.php:897 msgid "" "Enter the content that is sent to customers when their %1$s is closed. HTML " "is accepted. Available template tags:" msgstr "" #: includes/admin/settings/register-settings.php:900 msgid "" "Your support %1$s # {ticket_id} is now closed. You can review the details " "of your %1$s by clicking the URL below." msgstr "" #: includes/admin/settings/register-settings.php:909 msgid "%s Notifications" msgstr "" #: includes/admin/settings/register-settings.php:914 msgid "Disable Notifications" msgstr "" #: includes/admin/settings/register-settings.php:915 msgid "Check this box to disable %s notification emails." msgstr "" #: includes/admin/settings/register-settings.php:920 msgid "%s Notification Subject" msgstr "" #: includes/admin/settings/register-settings.php:921 msgid "" "Enter the subject line for the %s notification email. Template tags " "accepted." msgstr "" #: includes/admin/settings/register-settings.php:923 msgid "New %s Received - ##{ticket_id}##" msgstr "" #: includes/admin/settings/register-settings.php:927 msgid "%s Notification" msgstr "" #: includes/admin/settings/register-settings.php:928 msgid "" "Enter the text that is sent as %s received notification email after " "submission of a case. HTML is accepted. Available template tags:" msgstr "" #: includes/admin/settings/register-settings.php:930 #: includes/admin/settings/register-settings.php:949 #: includes/admin/settings/register-settings.php:982 #: includes/admin/upgrades/upgrade-functions.php:415 #: includes/emails/email-template.php:256 #: includes/emails/email-template.php:291 #: includes/emails/email-template.php:322 msgid "Hey there!" msgstr "" #: includes/admin/settings/register-settings.php:931 #: includes/emails/email-template.php:257 msgid "A new %s has been logged at" msgstr "" #: includes/admin/settings/register-settings.php:939 msgid "Reply Notification Subject" msgstr "" #: includes/admin/settings/register-settings.php:940 msgid "" "Enter the subject line of the notification email that is sent when a " "customer submits a %s reply. Template tags accepted." msgstr "" #: includes/admin/settings/register-settings.php:942 msgid "New %s Reply Received - ##{ticket_id}##" msgstr "" #: includes/admin/settings/register-settings.php:946 msgid "%s Reply Notification" msgstr "" #: includes/admin/settings/register-settings.php:947 msgid "" "Enter the text that is sent as a notification email when a customer submits " "a %s reply. HTML is accepted. Available template tags:" msgstr "" #: includes/admin/settings/register-settings.php:950 msgid "A new %s reply has been received at" msgstr "" #: includes/admin/settings/register-settings.php:958 msgid "%s Notification Emails" msgstr "" #: includes/admin/settings/register-settings.php:960 msgid "" "Enter the email address(es) that should receive a notification anytime a %s " "is logged, one per line. Enter {agent} to insert the assigned " "agent's email address" msgstr "" #: includes/admin/settings/register-settings.php:966 msgid "Assignment Notices" msgstr "" #: includes/admin/settings/register-settings.php:967 msgid "" "Check this box to enable notifications to agents when a %s is assigned to " "them." msgstr "" #: includes/admin/settings/register-settings.php:972 msgid "Agent Assignment Subject" msgstr "" #: includes/admin/settings/register-settings.php:973 msgid "" "Enter the subject line for the agent assignment notification email. " "Template tags accepted." msgstr "" #: includes/admin/settings/register-settings.php:975 #: includes/admin/upgrades/upgrade-functions.php:414 msgid "A %s Has Been Assigned to You - ##{ticket_id}##" msgstr "" #: includes/admin/settings/register-settings.php:979 msgid "Agent Assigned Notification" msgstr "" #: includes/admin/settings/register-settings.php:980 msgid "" "Enter the text that is sent as a notification to an agent when a %s has " "been assigned to them. HTML is accepted. Available template tags:" msgstr "" #: includes/admin/settings/register-settings.php:983 #: includes/admin/upgrades/upgrade-functions.php:416 #: includes/emails/email-template.php:323 msgid "A %s has been assigned to you at {sitename}." msgstr "" #: includes/admin/settings/register-settings.php:985 #: includes/admin/upgrades/upgrade-functions.php:418 #: includes/emails/email-template.php:325 msgid "Please login to view and update the %s." msgstr "" #: includes/admin/settings/register-settings.php:999 #: includes/admin/settings/register-settings.php:1052 msgid "Agreement Settings" msgstr "" #: includes/admin/settings/register-settings.php:1004 msgid "Agree to Privacy Policy?" msgstr "" #: includes/admin/settings/register-settings.php:1005 #: includes/admin/settings/register-settings.php:1058 msgid "" "Check this to show an agree to terms on the submission page that users must " "agree to before submitting their %s." msgstr "" #: includes/admin/settings/register-settings.php:1011 msgid "Agree to Privacy Policy Label" msgstr "" #: includes/admin/settings/register-settings.php:1012 msgid "" "Label shown next to the agree to privacy policy checkbox. This text will " "link to your defined privacy policy." msgstr "" #: includes/admin/settings/register-settings.php:1018 msgid "Agree to Privacy Policy Description" msgstr "" #: includes/admin/settings/register-settings.php:1019 msgid "" "Description shown under the Agree to Privacy Policy field. Leave blank for " "none" msgstr "" #: includes/admin/settings/register-settings.php:1025 msgid "Export & Erase Settings" msgstr "" #: includes/admin/settings/register-settings.php:1028 msgid "" "These are the actions that will be taken on associated %s when a " "user/customer requests to be removed from your site or anonymized" msgstr "" #: includes/admin/settings/register-settings.php:1036 msgid "" "This is the action that will be taken on associated %s when a user/customer " "requests to be anonymized or removed from your site." msgstr "" #: includes/admin/settings/register-settings.php:1043 msgid "Anonymize" msgstr "" #: includes/admin/settings/register-settings.php:1057 msgid "Agree to Terms" msgstr "" #: includes/admin/settings/register-settings.php:1064 msgid "Agree to Terms Label" msgstr "" #: includes/admin/settings/register-settings.php:1065 msgid "Label shown next to the agree to terms checkbox." msgstr "" #: includes/admin/settings/register-settings.php:1068 #: includes/admin/upgrades/upgrade-functions.php:508 msgid "I have read and agree to the terms and conditions" msgstr "" #: includes/admin/settings/register-settings.php:1072 msgid "Agree to Terms Description" msgstr "" #: includes/admin/settings/register-settings.php:1073 msgid "Description shown under the Agree to Terms field. Leave blank for none" msgstr "" #: includes/admin/settings/register-settings.php:1079 msgid "Terms Heading" msgstr "" #: includes/admin/settings/register-settings.php:1080 msgid "Heading for the agree to terms thickbox." msgstr "" #: includes/admin/settings/register-settings.php:1084 #: includes/admin/upgrades/upgrade-functions.php:510 #: includes/forms/form-functions.php:1115 msgid "Terms and Conditions for Support %s" msgstr "" #: includes/admin/settings/register-settings.php:1089 msgid "Agreement Text" msgstr "" #: includes/admin/settings/register-settings.php:1090 msgid "If Agree to Terms is checked, enter the agreement terms here." msgstr "" #: includes/admin/settings/register-settings.php:1102 msgid "Style Settings" msgstr "" #: includes/admin/settings/register-settings.php:1107 msgid "Disable Styles" msgstr "" #: includes/admin/settings/register-settings.php:1108 msgid "" "Check this to disable all KB Support default styling of buttons, fields, " "and all other elements." msgstr "" #: includes/admin/settings/register-settings.php:1128 #: includes/admin/settings/register-settings.php:1507 msgid "Misc Settings" msgstr "" #: includes/admin/settings/register-settings.php:1133 msgid "Display Credit?" msgstr "" #: includes/admin/settings/register-settings.php:1134 msgid "" "KB Support is provided for free. If you like our plugin, consider spreading " "the word by displaying Powered by KB Support below the ticket " "and reply forms." msgstr "" #: includes/admin/settings/register-settings.php:1139 msgid "Remove Rating Request?" msgstr "" #: includes/admin/settings/register-settings.php:1140 msgid "" "Enable to remove the rating request displayed at the foot of the admin " "screen." msgstr "" #: includes/admin/settings/register-settings.php:1145 msgid "Remove Data on Uninstall?" msgstr "" #: includes/admin/settings/register-settings.php:1146 msgid "" "Check this box if you would like KBS to completely remove all of its data " "when the plugin is deleted." msgstr "" #: includes/admin/settings/register-settings.php:1153 msgid "Google reCAPTCHA Settings" msgstr "" #: includes/admin/settings/register-settings.php:1158 msgid "reCAPTCHA Version" msgstr "" #: includes/admin/settings/register-settings.php:1159 msgid "" "Select reCAPTCHA version. Be sure to use the correct keys for the version " "you select." msgstr "" #: includes/admin/settings/register-settings.php:1163 msgid "Version 2 Checkbox" msgstr "" #: includes/admin/settings/register-settings.php:1164 msgid "Version 3" msgstr "" #: includes/admin/settings/register-settings.php:1171 msgid "Site Key" msgstr "" #: includes/admin/settings/register-settings.php:1172 msgid "" "Visit Google reCAPTCHA to register " "your site and obtain your site key." msgstr "" #: includes/admin/settings/register-settings.php:1177 msgid "Secret" msgstr "" #: includes/admin/settings/register-settings.php:1178 msgid "" "Visit Google reCAPTCHA to register " "your site and obtain your secret key." msgstr "" #: includes/admin/settings/register-settings.php:1183 msgid "reCAPTCHA Theme" msgstr "" #: includes/admin/settings/register-settings.php:1184 msgid "Select your preferred color scheme." msgstr "" #: includes/admin/settings/register-settings.php:1187 msgid "Dark" msgstr "" #: includes/admin/settings/register-settings.php:1187 msgid "Light" msgstr "" #: includes/admin/settings/register-settings.php:1193 msgid "reCAPTCHA Type" msgstr "" #: includes/admin/settings/register-settings.php:1194 msgid "Choose to render an audio reCAPTCHA or an image. Default is image." msgstr "" #: includes/admin/settings/register-settings.php:1197 msgid "Audio" msgstr "" #: includes/admin/settings/register-settings.php:1197 msgid "Image" msgstr "" #: includes/admin/settings/register-settings.php:1203 msgid "reCAPTCHA Size" msgstr "" #: includes/admin/settings/register-settings.php:1204 msgid "Select your preferred size for the reCAPTCHA." msgstr "" #: includes/admin/settings/register-settings.php:1207 msgid "Compact" msgstr "" #: includes/admin/settings/register-settings.php:1207 msgid "Normal" msgstr "" #: includes/admin/settings/register-settings.php:1213 msgid "reCAPTCHA Registration" msgstr "" #: includes/admin/settings/register-settings.php:1214 msgid "Choose whether to show a reCAPTCHA on the [kbs_register] form." msgstr "" #: includes/admin/settings/register-settings.php:1249 #: includes/class-kbs-license-handler.php:173 msgid "%1$s" msgstr "" #: includes/admin/settings/register-settings.php:1340 msgid "Settings updated." msgstr "" #: includes/admin/settings/register-settings.php:1411 #: includes/admin/settings/register-settings.php:1412 msgid "%s" msgstr "" #: includes/admin/settings/register-settings.php:1472 msgid "General Settings" msgstr "" #: includes/admin/settings/register-settings.php:1473 msgid "Pages Settings" msgstr "" #: includes/admin/settings/register-settings.php:1474 msgid "Customer Settings" msgstr "" #: includes/admin/settings/register-settings.php:1477 #: includes/admin/settings/register-settings.php:1484 msgid "General %s Settings" msgstr "" #: includes/admin/settings/register-settings.php:1479 msgid "Reply Settings" msgstr "" #: includes/admin/settings/register-settings.php:1480 msgid "Agent Settings" msgstr "" #: includes/admin/settings/register-settings.php:1481 msgid "Service Levels" msgstr "" #: includes/admin/settings/register-settings.php:1485 msgid "Restricted Content Notices" msgstr "" #: includes/admin/settings/register-settings.php:1489 msgid "%s Logged" msgstr "" #: includes/admin/settings/register-settings.php:1491 msgid "%s Closed" msgstr "" #: includes/admin/settings/register-settings.php:1492 msgid "Notifications" msgstr "" #: includes/admin/settings/register-settings.php:1495 msgid "Privacy Policy" msgstr "" #: includes/admin/settings/register-settings.php:1496 msgid "Terms and Conditions" msgstr "" #: includes/admin/settings/register-settings.php:1500 msgid "%s Status Colours" msgstr "" #: includes/admin/settings/register-settings.php:1503 msgid "Main" msgstr "" #: includes/admin/settings/register-settings.php:1508 #: includes/forms/form-functions.php:493 msgid "Google reCAPTCHA" msgstr "" #: includes/admin/settings/register-settings.php:1773 msgid "The callback function used for the %s setting is missing." msgstr "" #: includes/admin/settings/register-settings.php:1930 msgid "Day of Week" msgstr "" #: includes/admin/settings/register-settings.php:1931 msgid "Closed all Day" msgstr "" #: includes/admin/settings/register-settings.php:1933 #: templates/shortcode-form.php:62 msgid "Close" msgstr "" #: includes/admin/settings/register-settings.php:2063 msgid "Upload File" msgstr "" #: includes/admin/settings/register-settings.php:2117 msgid "" "Your license key expired on %s. Please renew your license key." msgstr "" #: includes/admin/settings/register-settings.php:2130 msgid "" "Your license key has been disabled. Please contact support for more information." msgstr "" #: includes/admin/settings/register-settings.php:2142 msgid "" "Invalid license. Please visit your account page and verify it." msgstr "" #: includes/admin/settings/register-settings.php:2155 msgid "" "Your %s is not active for this URL. Please visit your account page to manage your " "license key URLs." msgstr "" #: includes/admin/settings/register-settings.php:2167 msgid "This appears to be an invalid license key for %s." msgstr "" #: includes/admin/settings/register-settings.php:2176 msgid "" "Your license key has reached its activation limit. View " "possible upgrades now." msgstr "" #: includes/admin/settings/register-settings.php:2185 msgid "" "The key you entered belongs to a bundle, please use the product specific " "license key." msgstr "" #: includes/admin/settings/register-settings.php:2193 msgid "unknown_error" msgstr "" #: includes/admin/settings/register-settings.php:2194 msgid "" "There was an error with this license key: %s. Please contact " "our support team." msgstr "" #: includes/admin/settings/register-settings.php:2213 msgid "Your lifetime license key is valid." msgstr "" #: includes/admin/settings/register-settings.php:2220 msgid "" "Your license key expires on %s. Renew your license key to continue receiving " "updates and support." msgstr "" #: includes/admin/settings/register-settings.php:2232 msgid "Your license key expires on %s." msgstr "" #: includes/admin/settings/register-settings.php:2249 msgid "" "Enter a valid license key to receive " "updates for %s." msgstr "" #: includes/admin/settings/register-settings.php:2263 msgid "Deactivate License" msgstr "" #: includes/admin/settings/register-settings.php:2301 msgid "Enter your license key" msgstr "" #: includes/admin/settings/register-settings.php:2310 msgid "Demo" msgstr "" #: includes/admin/settings/register-settings.php:2329 msgid "Buy Extension" msgstr "" #: includes/admin/settings/register-settings.php:2442 #: includes/admin/settings/register-settings.php:2476 msgid "1 Hour" msgstr "" #: includes/admin/settings/register-settings.php:2443 #: includes/admin/settings/register-settings.php:2477 msgid "2 Hours" msgstr "" #: includes/admin/settings/register-settings.php:2444 #: includes/admin/settings/register-settings.php:2478 msgid "3 Hours" msgstr "" #: includes/admin/settings/register-settings.php:2445 #: includes/admin/settings/register-settings.php:2479 msgid "4 Hours" msgstr "" #: includes/admin/settings/register-settings.php:2446 #: includes/admin/settings/register-settings.php:2480 msgid "5 Hours" msgstr "" #: includes/admin/settings/register-settings.php:2447 #: includes/admin/settings/register-settings.php:2481 msgid "6 Hours" msgstr "" #: includes/admin/settings/register-settings.php:2448 #: includes/admin/settings/register-settings.php:2482 msgid "7 Hours" msgstr "" #: includes/admin/settings/register-settings.php:2449 #: includes/admin/settings/register-settings.php:2483 msgid "8 Hours" msgstr "" #: includes/admin/settings/register-settings.php:2450 #: includes/admin/settings/register-settings.php:2484 msgid "12 Hours" msgstr "" #: includes/admin/settings/register-settings.php:2451 #: includes/admin/settings/register-settings.php:2485 msgid "1 Day" msgstr "" #: includes/admin/settings/register-settings.php:2452 #: includes/admin/settings/register-settings.php:2486 msgid "2 Days" msgstr "" #: includes/admin/settings/register-settings.php:2453 #: includes/admin/settings/register-settings.php:2487 msgid "3 Days" msgstr "" #: includes/admin/settings/register-settings.php:2454 #: includes/admin/settings/register-settings.php:2488 msgid "4 Days" msgstr "" #: includes/admin/settings/register-settings.php:2455 #: includes/admin/settings/register-settings.php:2489 msgid "5 Days" msgstr "" #: includes/admin/settings/register-settings.php:2456 #: includes/admin/settings/register-settings.php:2490 msgid "6 Days" msgstr "" #: includes/admin/settings/register-settings.php:2457 #: includes/admin/settings/register-settings.php:2491 msgid "1 Week" msgstr "" #: includes/admin/settings/register-settings.php:2458 #: includes/admin/settings/register-settings.php:2492 msgid "2 Weeks" msgstr "" #: includes/admin/settings/register-settings.php:2459 #: includes/admin/settings/register-settings.php:2493 msgid "3 Weeks" msgstr "" #: includes/admin/settings/register-settings.php:2460 #: includes/admin/settings/register-settings.php:2494 msgid "4 Weeks" msgstr "" #: includes/admin/settings/register-settings.php:2524 msgid "Agent Reply Status" msgstr "" #: includes/admin/settings/register-settings.php:2525 msgid "" "When an agent replies to a %1$s what should the status change to by " "default? Agents may be able to change this whilst replying." msgstr "" #: includes/admin/settings/register-settings.php:2548 msgid "Reply whilst %s?" msgstr "" #: includes/admin/settings/register-settings.php:2549 msgid "" "When a reply to a %1$s with the status %2$s is received from a customer, " "what status should the %1$s change to?" msgstr "" #: includes/admin/settings/register-settings.php:2587 msgid "Select the colour to use for %s in the %s status" msgstr "" #: includes/admin/settings/register-settings.php:2596 msgid "Admin Replied" msgstr "" #: includes/admin/settings/register-settings.php:2597 msgid "Select the colour to use when an admin has replied to a %s" msgstr "" #: includes/admin/settings/register-settings.php:2605 msgid "Agent Replied" msgstr "" #: includes/admin/settings/register-settings.php:2606 msgid "Select the colour to use when an agent has replied to a %s" msgstr "" #: includes/admin/settings/register-settings.php:2614 msgid "Customer Replied" msgstr "" #: includes/admin/settings/register-settings.php:2615 msgid "Select the colour to use when a customer has replied to a %s" msgstr "" #: includes/admin/thickbox.php:40 msgid "Link %s to %s" msgstr "" #: includes/admin/thickbox.php:42 includes/admin/thickbox.php:113 msgid "Link %s" msgstr "" #: includes/admin/thickbox.php:83 msgid "You must choose a %s." msgstr "" #: includes/admin/thickbox.php:99 msgid "Complete the form below to insert a link to a %s" msgstr "" #: includes/admin/thickbox.php:102 msgid "Enter Link Text" msgstr "" #: includes/admin/thickbox.php:104 msgid "Leave empty to use %s title" msgstr "" #: includes/admin/thickbox.php:108 msgid "Select %s" msgstr "" #: includes/admin/thickbox.php:160 msgid "Select Company" msgstr "" #: includes/admin/thickbox.php:163 includes/class-kbs-html-elements.php:542 msgid "Select a Company" msgstr "" #: includes/admin/thickbox.php:164 includes/class-kbs-html-elements.php:543 msgid "No Company" msgstr "" #: includes/admin/thickbox.php:168 includes/class-kbs-html-elements.php:547 msgid "Type to search all companies" msgstr "" #: includes/admin/thickbox.php:177 msgid "Create Customer" msgstr "" #: includes/admin/tickets/contextual-help.php:42 msgid "" "Title - The %1$s title will be seen on the admin screen as " "well as by customers on your website and via email when the " "{ticket_title} content tag is used." msgstr "" #: includes/admin/tickets/contextual-help.php:46 msgid "" "Content - This should be a full description of the issue " "that is being reported. If you are viewing an existing %1$s the data cannot " "be edited." msgstr "" #: includes/admin/tickets/contextual-help.php:50 msgid "" "Catgories & Tags - Help you to group %1$s for reference " "and reporting." msgstr "" #: includes/admin/tickets/contextual-help.php:58 #: includes/tickets/reply-functions.php:194 msgid "Create %s" msgstr "" #: includes/admin/tickets/contextual-help.php:61 msgid "Status - Set or change the status of the %1$s." msgstr "" #: includes/admin/tickets/contextual-help.php:65 msgid "Customer - Select the customer to whom the %1$s belongs." msgstr "" #: includes/admin/tickets/contextual-help.php:69 msgid "" "Agent - Select the agent who is assigned to work on the " "%1$s." msgstr "" #: includes/admin/tickets/contextual-help.php:78 msgid "Reply to %s" msgstr "" #: includes/admin/tickets/contextual-help.php:81 msgid "" "Agents can reply to a %1$s by using the texarea provided. Previous replies " "are shown above the Add a New Reply textarea and can be expanded by " "clicking on them. Each reply contains a link which enables you to create a " "%2$s." msgstr "" #: includes/admin/tickets/contextual-help.php:86 msgid "" "When the reply is ready, click Reply to submit and send to " "the customer, or Reply and Close to submit and close the " "%1$s." msgstr "" #: includes/admin/tickets/contextual-help.php:95 #: includes/admin/tickets/metaboxes.php:138 msgid "Private Notes" msgstr "" #: includes/admin/tickets/contextual-help.php:97 msgid "" "Agents can add private notes to exchange information with other Support " "Workers. Customers will never see this information." msgstr "" #: includes/admin/tickets/metaboxes.php:67 msgid "You do not have access to this %s. Go Back" msgstr "" #: includes/admin/tickets/metaboxes.php:78 msgid "Create" msgstr "" #: includes/admin/tickets/metaboxes.php:85 #: includes/admin/tickets/metaboxes.php:390 msgid "Update" msgstr "" #: includes/admin/tickets/metaboxes.php:103 msgid "Assignment" msgstr "" #: includes/admin/tickets/metaboxes.php:114 msgid "Submitted %1$s" msgstr "" #: includes/admin/tickets/metaboxes.php:126 msgid "Reply to %1$s" msgstr "" #: includes/admin/tickets/metaboxes.php:164 msgid "Add reply" msgstr "" #: includes/admin/tickets/metaboxes.php:169 includes/scripts.php:347 msgid "View participants" msgstr "" #: includes/admin/tickets/metaboxes.php:176 includes/scripts.php:348 msgid "View submission data" msgstr "" #: includes/admin/tickets/metaboxes.php:181 includes/scripts.php:340 msgid "Flag %s" msgstr "" #: includes/admin/tickets/metaboxes.php:186 includes/scripts.php:341 msgid "Unflag %s" msgstr "" #: includes/admin/tickets/metaboxes.php:199 msgid "Delete %s" msgstr "" #: includes/admin/tickets/metaboxes.php:371 msgid "Add a New Customer" msgstr "" #: includes/admin/tickets/metaboxes.php:371 msgid "Add New" msgstr "" #: includes/admin/tickets/metaboxes.php:386 msgid "Back to %s" msgstr "" #: includes/admin/tickets/metaboxes.php:390 msgid "Add" msgstr "" #: includes/admin/tickets/metaboxes.php:444 #: includes/admin/tickets/tickets.php:84 msgid "SLA Status" msgstr "" #: includes/admin/tickets/metaboxes.php:504 msgid "Select Additional Agents" msgstr "" #: includes/admin/tickets/metaboxes.php:540 msgid "Received: %s" msgstr "" #: includes/admin/tickets/metaboxes.php:547 msgid "Updated: %s" msgstr "" #: includes/admin/tickets/metaboxes.php:595 #: includes/admin/tickets/tickets.php:230 msgid "This %s has been flagged." msgstr "" #: includes/admin/tickets/metaboxes.php:625 msgid "No customer assigned" msgstr "" #: includes/admin/tickets/metaboxes.php:631 msgid "User Profile" msgstr "" #: includes/admin/tickets/metaboxes.php:717 msgid "%s Content" msgstr "" #: includes/admin/tickets/metaboxes.php:749 msgid "Attachments" msgstr "" #: includes/admin/tickets/metaboxes.php:784 msgid "Participants" msgstr "" #: includes/admin/tickets/metaboxes.php:797 msgid "" "Add participants by selecting an existing customer, or entering an email " "address below." msgstr "" #: includes/admin/tickets/metaboxes.php:805 msgid "Select a participant" msgstr "" #: includes/admin/tickets/metaboxes.php:815 msgid "or enter any email address" msgstr "" #: includes/admin/tickets/metaboxes.php:821 msgid "Add Participant" msgstr "" #: includes/admin/tickets/metaboxes.php:920 msgid "This %1$s is currently closed. Re-open %3$s." msgstr "" #: includes/admin/tickets/metaboxes.php:934 msgid "Add a New Reply" msgstr "" #: includes/admin/tickets/metaboxes.php:951 msgid "Set status to %s and " msgstr "" #: includes/admin/tickets/metaboxes.php:959 #: includes/admin/tickets/metaboxes.php:963 msgid "Reply and Close" msgstr "" #: includes/admin/tickets/metaboxes.php:1006 msgid "Unflag" msgstr "" #: includes/admin/tickets/metaboxes.php:1006 msgid "Flag" msgstr "" #: includes/admin/tickets/metaboxes.php:1009 msgid "Add a New Note" msgstr "" #: includes/admin/tickets/metaboxes.php:1013 msgid "Notes are only visible to support workers" msgstr "" #: includes/admin/tickets/metaboxes.php:1027 msgid "Add Note" msgstr "" #: includes/admin/tickets/tickets.php:240 msgid "" "%s replied" msgstr "" #: includes/admin/tickets/tickets.php:297 msgid "No Customer Assigned" msgstr "" #: includes/admin/tickets/tickets.php:324 templates/view-ticket.php:102 msgid "No Agent Assigned" msgstr "" #: includes/admin/tickets/tickets.php:583 msgid "All agents" msgstr "" #: includes/admin/tickets/tickets.php:605 #: includes/admin/tickets/tickets.php:892 msgid "All %s" msgstr "" #: includes/admin/tickets/tickets.php:631 msgid "All reply statuses" msgstr "" #: includes/admin/tickets/tickets.php:638 msgid "Awaiting Support Reply" msgstr "" #: includes/admin/tickets/tickets.php:646 msgid "Awaiting Customer Reply" msgstr "" #: includes/admin/tickets/tickets.php:694 msgid "Filter Flagged %s" msgstr "" #: includes/admin/tickets/tickets.php:891 #: includes/admin/tickets/tickets.php:939 msgid "All" msgstr "" #: includes/admin/tickets/tickets.php:940 msgid "Active %s" msgstr "" #: includes/admin/tools.php:29 includes/admin/tools.php:30 msgid "Tools" msgstr "" #: includes/admin/tools.php:89 msgid "System Info" msgstr "" #: includes/admin/tools.php:90 includes/admin/tools.php:469 msgid "Import" msgstr "" #: includes/admin/tools.php:91 includes/admin/tools.php:502 msgid "Export" msgstr "" #: includes/admin/tools.php:113 msgid "Banned Emails" msgstr "" #: includes/admin/tools.php:115 msgid "" "Emails addresses and domains entered into the box below will not be able " "log %s. To ban an entire domain, enter the domain starting with \"@\"." msgstr "" #: includes/admin/tools.php:119 msgid "Enter email addresses and/or domains to disallow, one per line." msgstr "" #: includes/admin/tools.php:124 msgid "Save" msgstr "" #: includes/admin/tools.php:150 includes/admin/tools.php:154 msgid "Download System Info File" msgstr "" #: includes/admin/tools.php:459 msgid "Import Settings" msgstr "" #: includes/admin/tools.php:461 msgid "" "Import the KB Support settings from a .json file. This file can be obtained " "by exporting the settings on another site using the form within the Export " "tab." msgstr "" #: includes/admin/tools.php:495 msgid "Export Settings" msgstr "" #: includes/admin/tools.php:497 msgid "" "Export the KB Support settings for this site as a .json file. This allows " "you to easily import the configuration into another site." msgstr "" #: includes/admin/upgrades/classes/class-article-monthly-count-migration.php:109 #: includes/admin/upgrades/classes/class-ticket-department-migration.php:118 #: includes/admin/upgrades/classes/class-ticket-sequential-numbering-migration.php:121 #: includes/admin/upgrades/classes/class-ticket-source-migration.php:153 msgid "You do not have permission to run this upgrade." msgstr "" #: includes/admin/upgrades/classes/class-article-monthly-count-migration.php:123 msgid "%s updated successfully." msgstr "" #: includes/admin/upgrades/classes/class-ticket-department-migration.php:132 msgid "%s departments updated successfully." msgstr "" #: includes/admin/upgrades/classes/class-ticket-sequential-numbering-migration.php:136 msgid "%s numbers updated successfully." msgstr "" #: includes/admin/upgrades/classes/class-ticket-source-migration.php:65 #: includes/admin/upgrades/upgrade-functions.php:616 includes/install.php:92 msgid "%s received via website" msgstr "" #: includes/admin/upgrades/classes/class-ticket-source-migration.php:70 #: includes/admin/upgrades/upgrade-functions.php:621 includes/install.php:97 msgid "%s received via email" msgstr "" #: includes/admin/upgrades/classes/class-ticket-source-migration.php:74 #: includes/admin/upgrades/upgrade-functions.php:625 includes/install.php:106 msgid "Telephone" msgstr "" #: includes/admin/upgrades/classes/class-ticket-source-migration.php:75 #: includes/admin/upgrades/upgrade-functions.php:626 includes/install.php:107 msgid "%s received via telephone" msgstr "" #: includes/admin/upgrades/classes/class-ticket-source-migration.php:79 #: includes/admin/upgrades/upgrade-functions.php:630 includes/install.php:111 msgid "Other" msgstr "" #: includes/admin/upgrades/classes/class-ticket-source-migration.php:80 #: includes/admin/upgrades/upgrade-functions.php:631 includes/install.php:112 msgid "%s received via another means" msgstr "" #: includes/admin/upgrades/classes/class-ticket-source-migration.php:167 msgid "%s sources updated successfully." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:167 msgid "" "KB Support needs to complete an upgrade that was previously started. Click " "here to resume the upgrade." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:179 #: includes/admin/upgrades/upgrade-functions.php:193 #: includes/admin/upgrades/upgrade-functions.php:208 #: includes/admin/upgrades/upgrade-functions.php:222 msgid "KB Support needs to update existing %s." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:183 msgid "" "This process will update every existing %1$s in order to apply sequential " "%1$s numbering." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:197 msgid "" "This upgrade process will update every existing %1$s, and %1$s reply, " "storing the source by which they were logged within the new %2$s Sources " "taxonomy." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:212 msgid "This upgrade process will update all %s to support new department features." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:226 msgid "" "This upgrade process will update all %s to support new monthly view count " "features." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:247 msgid "Start Upgrade" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:281 msgid "You do not have permission to do perform KBS upgrades" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:813 includes/install.php:101 msgid "REST API" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:814 includes/install.php:102 msgid "%s received via REST API" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:840 msgid "" "Update complete: You have already completed the update to " "%s numbers." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:844 #: includes/admin/upgrades/upgrade-functions.php:866 #: includes/admin/upgrades/upgrade-functions.php:968 #: includes/admin/upgrades/upgrade-functions.php:986 #: includes/admin/upgrades/upgrade-functions.php:1089 #: includes/admin/upgrades/upgrade-functions.php:1107 #: includes/admin/upgrades/upgrade-functions.php:1210 #: includes/admin/upgrades/upgrade-functions.php:1228 #: includes/admin/welcome.php:498 msgid "WordPress Dashboard" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:847 #: includes/admin/upgrades/upgrade-functions.php:869 #: includes/admin/upgrades/upgrade-functions.php:971 #: includes/admin/upgrades/upgrade-functions.php:989 #: includes/admin/upgrades/upgrade-functions.php:1092 #: includes/admin/upgrades/upgrade-functions.php:1110 #: includes/admin/upgrades/upgrade-functions.php:1213 #: includes/admin/upgrades/upgrade-functions.php:1231 msgid "KBS %s" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:857 msgid "%s Update Complete: All %s numbers have been updated." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:862 #: includes/admin/upgrades/upgrade-functions.php:982 #: includes/admin/upgrades/upgrade-functions.php:1103 #: includes/admin/upgrades/upgrade-functions.php:1224 msgid "You may now leave this page." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:876 msgid "" "Important: Please leave this screen open and do not " "navigate away until the process completes." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:919 msgid "Update %s numbers" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:924 msgid "This will update each %s to use sequential numbering." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:933 #: includes/admin/upgrades/upgrade-functions.php:936 msgid "Update %s Numbers" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:937 msgid "%s numbers have already been updated." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:964 msgid "" "Migration complete: You have already completed the update " "to %s sources." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:980 #: includes/admin/upgrades/upgrade-functions.php:1101 #: includes/admin/upgrades/upgrade-functions.php:1222 msgid "" "%s Upgrade Complete: All database upgrades have been " "completed." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:995 #: includes/admin/upgrades/upgrade-functions.php:1116 #: includes/admin/upgrades/upgrade-functions.php:1237 msgid "Important" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:997 #: includes/admin/upgrades/upgrade-functions.php:1118 #: includes/admin/upgrades/upgrade-functions.php:1239 msgid "" "Please leave this screen open and do not navigate away until the process " "completes." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1040 msgid "Update %s sources" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1045 msgid "" "This will update each %s and use the new %s Source taxonomy to identify the " "means by which it was logged." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1054 #: includes/admin/upgrades/upgrade-functions.php:1057 msgid "Update %s Sources" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1058 msgid "%s Sources have already been updated." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1085 msgid "" "Migration complete: You have already completed the update " "to %s departments." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1161 msgid "Update %s departments" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1166 msgid "" "This will update each %s adding additional data to support department " "features." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1175 #: includes/admin/upgrades/upgrade-functions.php:1178 msgid "Update %s Departments" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1179 msgid "%s Departments have already been updated." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1206 msgid "" "Migration complete: You have already completed the update " "to %s monthly view counts." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1282 msgid "Update %s monthly view counts" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1287 msgid "This will update each %s adding monthly view counts." msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1296 #: includes/admin/upgrades/upgrade-functions.php:1299 msgid "Update %s" msgstr "" #: includes/admin/upgrades/upgrade-functions.php:1300 msgid "%s have already been updated." msgstr "" #: includes/admin/upgrades/upgrades.php:29 msgid "KB Support - Upgrades" msgstr "" #: includes/admin/upgrades/upgrades.php:69 #: includes/admin/upgrades/upgrades.php:85 msgid "" "The upgrade process has started, please be patient. This could take several " "minutes. You will be automatically redirected when the upgrade is finished." msgstr "" #: includes/admin/upgrades/upgrades.php:73 msgid "Step %d of approximately %d running" msgstr "" #: includes/admin/welcome.php:80 #. translators: %s: KB Support version msgid "Welcome to KB Support %s" msgstr "" #: includes/admin/welcome.php:81 msgid "Welcome to KB Support" msgstr "" #: includes/admin/welcome.php:89 includes/admin/welcome.php:90 msgid "Getting Started with KB Support" msgstr "" #: includes/admin/welcome.php:126 msgid "What's New" msgstr "" #: includes/admin/welcome.php:129 msgid "Getting Started" msgstr "" #: includes/admin/welcome.php:152 #. translators: %s: https:kb-support.com/kb-support-1-1-released/ msgid "" "Thanks for updating to the latest version of KB Support! Take a moment to " "review the improvements and bug fixes included within this release below. " "You can also review the full release notes " "here." msgstr "" #: includes/admin/welcome.php:166 msgid "Sequential %s" msgstr "" #: includes/admin/welcome.php:171 msgid "Sequential %s Numbers" msgstr "" #: includes/admin/welcome.php:174 msgid "" "No longer do you have to put up with ID's being out of sequence for your " "%1$s. From version %2$s, you can enable sequential %3$s numbers from within " "settings. Once activated, all %1$s will be updated and all ID's will remain " "in sequence." msgstr "" #: includes/admin/welcome.php:181 msgid "" "Enable sequential %1$s from %3$s → Settings → %3$s" msgstr "" #: includes/admin/welcome.php:192 includes/admin/welcome.php:232 msgid "Learn More" msgstr "" #: includes/admin/welcome.php:206 msgid "Assign Multiple Agents to a %s" msgstr "" #: includes/admin/welcome.php:211 msgid "" "You can now assign multiple support workers to a single %1$s. In addition " "to assigning the primary agent, it is possible to assign additional agents." msgstr "" #: includes/admin/welcome.php:216 msgid "" "Support workers that are assigned as additional agents can receive email " "notification of their assignment and are able to view, update, add replies, " "and perform all the same actions as the primary agent." msgstr "" #: includes/admin/welcome.php:221 msgid "" "Enable multiple agents from %2$s → Settings → %2$s → Agent " "Settings" msgstr "" #: includes/admin/welcome.php:240 msgid "Assign multiple agents" msgstr "" #: includes/admin/welcome.php:249 msgid "Agent notifications" msgstr "" #: includes/admin/welcome.php:254 msgid "Agent Assignment Notifications" msgstr "" #: includes/admin/welcome.php:257 msgid "" "It has always been possible to notify an agent when a %1$s is created and " "auto assigned to them, or when a customer adds a reply to a %1$s that they " "are assigned to. The missing piece was notifications as and when a %1$s is " "reassigned to an agent." msgstr "" #: includes/admin/welcome.php:262 msgid "" "You can now configure and fully customize agent notifications to ensure " "that any time a support worker is assigned to a %1$s as either the primary " "agent, or an additional agent, they receive an email notification." msgstr "" #: includes/admin/welcome.php:267 msgid "" "Head to %2$s → " "Settings → Emails → Notifications to setup agent " "notifications." msgstr "" #: includes/admin/welcome.php:286 msgid "Export Data to CSV" msgstr "" #: includes/admin/welcome.php:288 msgid "Export data from KB Support into a downloadable CSV file." msgstr "" #: includes/admin/welcome.php:291 msgid "" "Select the Tools tab from the %2$s → Tools menu. From here you can export " "%3$s and customer data into a CSV file which will automatically be " "downloaded to your PC." msgstr "" #: includes/admin/welcome.php:305 msgid "Data export" msgstr "" #: includes/admin/welcome.php:311 msgid "Additional Updates with Version %s" msgstr "" #: includes/admin/welcome.php:313 msgid "" "Corrected variable name being passed to kbs_register_redirect " "filter" msgstr "" #: includes/admin/welcome.php:314 msgid "Added a notice for when settings are imported" msgstr "" #: includes/admin/welcome.php:315 msgid "" "Corrected CSS syntax which was causing alignment issue within the KB " "Article restrictions metabox" msgstr "" #: includes/admin/welcome.php:316 msgid "Updated contextual help for settings screen" msgstr "" #: includes/admin/welcome.php:317 msgid "" "Corrected variable name being passed via kbs_auto_assign_agent " "hook" msgstr "" #: includes/admin/welcome.php:318 msgid "Added hook kbs_update_ticket_meta_key hook" msgstr "" #: includes/admin/welcome.php:319 msgid "" "Set $prev_value when updating ticket meta if it is not passed " "to the function" msgstr "" #: includes/admin/welcome.php:320 msgid "" "Added filter kbs_disable_ticket_post_lock to enable removal of " "post lock for tickets" msgstr "" #: includes/admin/welcome.php:353 #. translators: %s: https:kb-support.com/support/ msgid "" "Welcome to the KB Support getting started guide! If you're a first time " "user, you're now well on your way to making your support business even more " "efficient. We encourage you to check out the plugin documentation and getting started guide below." msgstr "" #: includes/admin/welcome.php:368 msgid "" "Getting started with KB Support is easy! It works right from installation " "but we've put together this quick start guide to help first time users " "customize the plugin to meet the individual needs of their business. We'll " "have you up and running in no time. Let's begin!" msgstr "" #: includes/admin/welcome.php:373 msgid "STEP 1: Customize Settings" msgstr "" #: includes/admin/welcome.php:376 msgid "" "KB Support settings enable you to define the communication flow and content " "between your support business and your customers, as well as determine who " "can submit a %1$s, how %2$s are assigned to support workers, which tasks " "support workers can undertake, plus much more..." msgstr "" #: includes/admin/welcome.php:382 msgid "" "All of these settings can be managed by going to the menu and selecting " "%s → " "Settings" msgstr "" #: includes/admin/welcome.php:405 msgid "STEP 2: Configure Your Submission Forms" msgstr "" #: includes/admin/welcome.php:408 msgid "" "Customers will use submission forms to create %s from the front end of your " "website. Edit the default form we created for you during installation to " "make sure you have all the fields defined you need to capture all relevant " "information from your customers. Select from a vast number of field types " "and re-order them via the easy to use drag and drop interface. Forms are " "managed via %s → " "Submission Forms" msgstr "" #: includes/admin/welcome.php:421 msgid "STEP 3: Create your Knowledge Base" msgstr "" #: includes/admin/welcome.php:424 msgid "" "Your knowledge base is key towards preventing the need for customers to " "open support %1$s. Well crafted %2$s can assist in your company receiving " "less support %1$s. Customers are happy as they can resolve their problems " "or queries quicker than if they have to open a support %3$s." msgstr "" #: includes/admin/welcome.php:430 msgid "" "Check out our post on Writing Effective " "Knowledge Base Articles and once you're ready, use the " "[kbs_articles] on a page to display your knowledge base to " "your customers." msgstr "" #: includes/admin/welcome.php:437 msgid "" "Select %sfrom " "the menu to start writing." msgstr "" #: includes/admin/welcome.php:460 msgid "STEP 4: Optionally Add More Functionality" msgstr "" #: includes/admin/welcome.php:463 msgid "" "There are many more ways in which you can customize your instance of KB " "Support. Take a look at our range of extensions to add even more functionality and review " "our extensive support documentation " "for additional help and tips." msgstr "" #: includes/admin/welcome.php:469 msgid "" "And of course, if you need any assistance, log a support ticket via our website and we'll be " "happy to help." msgstr "" #: includes/admin/welcome.php:483 msgid "Configure Settings" msgstr "" #: includes/admin/welcome.php:486 includes/admin/welcome.php:492 msgid "Go to %s" msgstr "" #: includes/admin/welcome.php:489 msgid "Manage Submission Forms" msgstr "" #: includes/admin/welcome.php:495 msgid "View Extensions" msgstr "" #: includes/admin/welcome.php:516 msgid "No valid changelog was found." msgstr "" #: includes/admin/welcome.php:575 #. translators: %s: KB Support twitter user @kbsupport_wp msgid "Follow %s" msgstr "" #: includes/agents/class-kbs-agent.php:219 #: includes/companies/class-kbs-company.php:173 #: includes/customers/class-kbs-customer.php:221 #: includes/forms/class-kbs-form.php:108 msgid "Can't get property %s" msgstr "" #: includes/ajax-functions.php:146 msgid "%s %s" msgstr "" #: includes/ajax-functions.php:312 templates/view-ticket.php:247 msgid "Load More" msgstr "" #: includes/ajax-functions.php:374 includes/post-types.php:81 #: includes/scripts.php:345 templates/view-ticket.php:207 msgid "View Reply" msgstr "" #: includes/ajax-functions.php:385 templates/view-ticket.php:218 msgid "Attached Files (%d)" msgstr "" #: includes/ajax-functions.php:780 msgid "Please enter a customer name." msgstr "" #: includes/ajax-functions.php:816 msgid "Customer email address already exists for customer #%s – %s." msgstr "" #: includes/ajax-functions.php:825 includes/ajax-functions.php:888 msgid "Could not create customer." msgstr "" #: includes/ajax-functions.php:880 msgid "Customer email address already exists for customer #%s - %s." msgstr "" #: includes/ajax-functions.php:938 includes/class-kbs-html-elements.php:441 msgid "No users found" msgstr "" #: includes/ajax-functions.php:1003 msgid "View all %d possible solutions." msgstr "" #: includes/api/class-kbs-api.php:98 #: includes/api/endpoints/class-kbs-replies-api.php:158 #: includes/api/endpoints/class-kbs-replies-api.php:426 msgid "Invalid post ID." msgstr "" #: includes/api/class-kbs-api.php:166 msgid "Authentication failed." msgstr "" #: includes/api/class-kbs-api.php:167 msgid "Access denied." msgstr "" #: includes/api/class-kbs-api.php:168 msgid "Required fields missing." msgstr "" #: includes/api/class-kbs-api.php:171 msgid "Unable to create %s." msgstr "" #: includes/api/class-kbs-api.php:175 msgid "% not found." msgstr "" #: includes/api/class-kbs-api.php:179 msgid "Criteria not met to access restricted %s." msgstr "" #: includes/api/class-kbs-api.php:186 msgid "No data." msgstr "" #: includes/api/endpoints/class-kbs-agents-api.php:60 #: includes/api/endpoints/class-kbs-customers-api.php:69 #: includes/api/endpoints/class-kbs-replies-api.php:67 #: includes/api/endpoints/class-kbs-tickets-api.php:86 #: includes/api/endpoints/class-kbs-tickets-api.php:113 msgid "Unique identifier for the %s." msgstr "" #: includes/api/endpoints/class-kbs-agents-api.php:265 msgid "Invalid agent ID." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:79 msgid "The password for the post if it is password protected." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:90 #: includes/api/endpoints/class-kbs-articles-api.php:1286 #: includes/api/endpoints/class-kbs-companies-api.php:62 msgid "Unique identifier for the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:138 msgid "Sorry, you are not allowed to edit this post." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:148 msgid "Incorrect post password." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:180 #: includes/api/endpoints/class-kbs-tickets-api.php:191 msgid "Sorry, you are not allowed to edit posts in this post type." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:224 #: includes/api/endpoints/class-kbs-companies-api.php:141 #: includes/api/endpoints/class-kbs-form-fields-api.php:161 #: includes/api/endpoints/class-kbs-forms-api.php:158 #: includes/api/endpoints/class-kbs-replies-api.php:236 #: includes/api/endpoints/class-kbs-tickets-api.php:320 msgid "You need to define a search term to order by relevance." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:233 #: includes/api/endpoints/class-kbs-companies-api.php:150 #: includes/api/endpoints/class-kbs-form-fields-api.php:170 #: includes/api/endpoints/class-kbs-forms-api.php:167 #: includes/api/endpoints/class-kbs-replies-api.php:245 #: includes/api/endpoints/class-kbs-tickets-api.php:329 msgid "You need to define an include parameter to order by include." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:413 #: includes/api/endpoints/class-kbs-companies-api.php:295 #: includes/api/endpoints/class-kbs-form-fields-api.php:267 #: includes/api/endpoints/class-kbs-forms-api.php:261 #: includes/api/endpoints/class-kbs-replies-api.php:372 #: includes/api/endpoints/class-kbs-tickets-api.php:500 msgid "The page number requested is larger than the number of pages available." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:819 msgid "The current user can publish this post." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:835 msgid "The current user can post unfiltered HTML markup and JavaScript." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:852 msgid "The current user can change the author on this post." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:871 #. translators: %s: Taxonomy name. msgid "The current user can assign terms in the %s taxonomy." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:873 #. translators: %s: Taxonomy name. msgid "The current user can create terms in the %s taxonomy." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:925 #: includes/api/endpoints/class-kbs-companies-api.php:412 #: includes/api/endpoints/class-kbs-customers-api.php:395 #: includes/api/endpoints/class-kbs-form-fields-api.php:408 #: includes/api/endpoints/class-kbs-forms-api.php:412 #: includes/api/endpoints/class-kbs-replies-api.php:595 #: includes/api/endpoints/class-kbs-tickets-api.php:950 msgid "Sort collection by object attribute." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:947 msgid "Limit result set to restricted %s." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1254 msgid "The date the object was published, in the site's timezone." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1260 msgid "The date the object was published, as GMT." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1266 msgid "The globally unique identifier for the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1272 msgid "GUID for the object, as it exists in the database." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1278 msgid "GUID for the object, transformed for display." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1292 msgid "URL to the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1299 msgid "The date the object was last modified, in the site's timezone." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1306 msgid "The date the object was last modified, as GMT." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1313 msgid "An alphanumeric identifier for the object unique to its type." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1321 msgid "A named status for the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1327 msgid "Type of Post for the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1333 msgid "A password to protect access to the content and excerpt." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1343 msgid "Permalink template for the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1350 msgid "Slug automatically generated from the object title." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1359 msgid "The ID for the parent of the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1401 msgid "The title for the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1410 msgid "Title for the object, as it exists in the database." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1415 msgid "HTML title for the object, transformed for display." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1426 msgid "The content for the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1435 msgid "Content for the object, as it exists in the database." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1440 msgid "HTML content for the object, transformed for display." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1446 msgid "Version of the content block format used by the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1452 msgid "Whether the content is protected with a password." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1463 msgid "The ID for the author of the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1471 msgid "The excerpt for the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1480 msgid "Excerpt for the object, as it exists in the database." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1485 msgid "HTML excerpt for the object, transformed for display." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1491 msgid "Whether the excerpt is protected with a password." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1502 msgid "The ID of the featured media for the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1510 msgid "Whether or not comments are open on the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1516 msgid "Whether or not the object can be pinged." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1525 msgid "The order of the object in relation to other object of its type." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1536 msgid "The format for the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1551 msgid "The theme file to use to display the object." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1570 #. translators: 1. The taxonomy name, 2. The property name, either 'rest_base' #. or 'name', 3. The conflicting value. msgid "" "The \"%1$s\" taxonomy \"%2$s\" property (%3$s) conflicts with an existing " "property on the REST API Posts Controller. Specify a custom \"rest_base\" " "when registering the taxonomy to avoid this error." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1581 #. translators: %s: Taxonomy name. msgid "The terms assigned to the object in the %s taxonomy." msgstr "" #: includes/api/endpoints/class-kbs-articles-api.php:1614 msgid "Please use register_rest_field to add new schema properties." msgstr "" #: includes/api/endpoints/class-kbs-customers-api.php:329 msgid "Only include specific IDs in the result set." msgstr "" #: includes/api/endpoints/class-kbs-customers-api.php:337 msgid "Only include specific customer names in the result set." msgstr "" #: includes/api/endpoints/class-kbs-customers-api.php:342 msgid "Number of results to return." msgstr "" #: includes/api/endpoints/class-kbs-customers-api.php:348 #: includes/api/endpoints/class-kbs-form-fields-api.php:378 #: includes/api/endpoints/class-kbs-forms-api.php:382 #: includes/api/endpoints/class-kbs-tickets-api.php:920 msgid "Ensure result set excludes specific IDs." msgstr "" #: includes/api/endpoints/class-kbs-customers-api.php:357 msgid "Only include specific User IDs in the result set." msgstr "" #: includes/api/endpoints/class-kbs-customers-api.php:365 msgid "Only include users from specific Company IDs in the result set." msgstr "" #: includes/api/endpoints/class-kbs-customers-api.php:373 #: includes/api/endpoints/class-kbs-form-fields-api.php:387 #: includes/api/endpoints/class-kbs-forms-api.php:391 #: includes/api/endpoints/class-kbs-tickets-api.php:929 msgid "Limit result set to specific IDs." msgstr "" #: includes/api/endpoints/class-kbs-customers-api.php:382 #: includes/api/endpoints/class-kbs-form-fields-api.php:396 #: includes/api/endpoints/class-kbs-forms-api.php:400 #: includes/api/endpoints/class-kbs-tickets-api.php:938 msgid "Offset the result set by a specific number of items." msgstr "" #: includes/api/endpoints/class-kbs-customers-api.php:388 #: includes/api/endpoints/class-kbs-form-fields-api.php:401 #: includes/api/endpoints/class-kbs-forms-api.php:405 #: includes/api/endpoints/class-kbs-tickets-api.php:943 msgid "Order sort attribute ascending or descending." msgstr "" #: includes/api/endpoints/class-kbs-form-fields-api.php:81 #: includes/api/endpoints/class-kbs-forms-api.php:78 msgid "Unique identifier for the form." msgstr "" #: includes/api/endpoints/class-kbs-form-fields-api.php:425 msgid "Limit result set to items with particular parent IDs." msgstr "" #: includes/api/endpoints/class-kbs-form-fields-api.php:433 msgid "Limit result set to all items except those of a particular parent ID." msgstr "" #: includes/api/endpoints/class-kbs-form-fields-api.php:442 msgid "Limit result set to fields with one or more specific slugs." msgstr "" #: includes/api/endpoints/class-kbs-form-fields-api.php:452 msgid "Limit result set to fields assigned one or more statuses." msgstr "" #: includes/api/endpoints/class-kbs-form-fields-api.php:589 msgid "Status is forbidden." msgstr "" #: includes/api/endpoints/class-kbs-replies-api.php:94 msgid "Unique identifier for the reply." msgstr "" #: includes/api/endpoints/class-kbs-replies-api.php:132 #: includes/api/endpoints/class-kbs-replies-api.php:172 msgid "Sorry, you are not allowed to view this object." msgstr "" #: includes/api/endpoints/class-kbs-replies-api.php:649 msgid "Invalid post type." msgstr "" #: includes/api/endpoints/class-kbs-tickets-api.php:156 #: includes/api/endpoints/class-kbs-tickets-api.php:251 msgid "Sorry, you are not allowed to edit this %s." msgstr "" #: includes/api/endpoints/class-kbs-tickets-api.php:908 msgid "Limit response to posts published after a given ISO8601 compliant date." msgstr "" #: includes/api/endpoints/class-kbs-tickets-api.php:914 msgid "Limit response to posts published before a given ISO8601 compliant date." msgstr "" #: includes/api/endpoints/class-kbs-tickets-api.php:967 msgid "Limit result set to %s from a specific customer WP user account." msgstr "" #: includes/api/endpoints/class-kbs-tickets-api.php:976 msgid "Limit result set to %s from a specific customer." msgstr "" #: includes/api/endpoints/class-kbs-tickets-api.php:985 msgid "Limit result set to %s from a specific company." msgstr "" #: includes/api/endpoints/class-kbs-tickets-api.php:994 msgid "Limit result set to %s assigned to a specific agent." msgstr "" #: includes/api/endpoints/class-kbs-tickets-api.php:1004 msgid "Limit result set to %s assigned one or more statuses." msgstr "" #: includes/api/endpoints/class-kbs-tickets-api.php:1020 msgid "Limit result set based on relationship between multiple taxonomies." msgstr "" #: includes/api/endpoints/class-kbs-tickets-api.php:1031 #. translators: %s: Taxonomy name. msgid "" "Limit result set to all items that have the specified term assigned in the " "%s taxonomy." msgstr "" #: includes/api/endpoints/class-kbs-tickets-api.php:1041 #. translators: %s: Taxonomy name. msgid "" "Limit result set to all items except those that have the specified term " "assigned in the %s taxonomy." msgstr "" #: includes/class-kbs-cron.php:37 msgid "Once Weekly" msgstr "" #: includes/class-kbs-html-elements.php:44 #: includes/class-kbs-html-elements.php:123 #: includes/class-kbs-html-elements.php:154 msgid "Select a %s" msgstr "" #: includes/class-kbs-html-elements.php:48 msgid "Type to search all %s statuses" msgstr "" #: includes/class-kbs-html-elements.php:129 #: includes/class-kbs-html-elements.php:158 includes/scripts.php:337 msgid "Type to search all %s" msgstr "" #: includes/class-kbs-html-elements.php:328 #: includes/class-kbs-html-elements.php:332 msgid "Select a Customer" msgstr "" #: includes/class-kbs-html-elements.php:335 msgid "Type to search all customers" msgstr "" #: includes/class-kbs-html-elements.php:351 msgid "No customer attached" msgstr "" #: includes/class-kbs-html-elements.php:362 msgid "No customers found" msgstr "" #: includes/class-kbs-html-elements.php:416 msgid "Select a User" msgstr "" #: includes/class-kbs-html-elements.php:422 msgid "Type to search all users" msgstr "" #: includes/class-kbs-html-elements.php:495 #: includes/class-kbs-html-elements.php:497 msgid "Choose a Field Type" msgstr "" #: includes/class-kbs-html-elements.php:500 msgid "Type to search all fields" msgstr "" #: includes/class-kbs-html-elements.php:568 msgid "No companies found" msgstr "" #: includes/class-kbs-html-elements.php:619 #: includes/class-kbs-html-elements.php:624 msgid "Select an Agent" msgstr "" #: includes/class-kbs-html-elements.php:627 msgid "Type to search all agents" msgstr "" #: includes/class-kbs-html-elements.php:675 msgid "Select a Department" msgstr "" #: includes/class-kbs-html-elements.php:678 msgid "Type to search all departments" msgstr "" #: includes/class-kbs-html-elements.php:1175 msgid "Enter username" msgstr "" #. Plugin Name of the plugin/theme msgid "KB Support" msgstr "" #: includes/class-kbs-knowledgebase.php:128 #: includes/class-kbs-knowledgebase.php:129 #: includes/class-kbs-knowledgebase.php:131 includes/post-types.php:30 msgid "New %1$s" msgstr "" #: includes/class-kbs-knowledgebase.php:130 includes/post-types.php:29 msgid "Edit %1$s" msgstr "" #: includes/class-kbs-knowledgebase.php:132 #: includes/class-kbs-knowledgebase.php:138 includes/post-types.php:31 msgid "%2$s" msgstr "" #: includes/class-kbs-knowledgebase.php:133 includes/post-types.php:32 msgid "View %1$s" msgstr "" #: includes/class-kbs-knowledgebase.php:134 includes/post-types.php:33 msgid "Search %2$s" msgstr "" #: includes/class-kbs-knowledgebase.php:135 includes/post-types.php:34 msgid "No %2$s found" msgstr "" #: includes/class-kbs-knowledgebase.php:136 includes/post-types.php:35 msgid "No %2$s found in Trash" msgstr "" #: includes/class-kbs-knowledgebase.php:178 includes/post-taxonomies.php:27 msgid "Search %s Categories" msgstr "" #: includes/class-kbs-knowledgebase.php:179 includes/post-taxonomies.php:28 msgid "All %s Categories" msgstr "" #: includes/class-kbs-knowledgebase.php:180 includes/post-taxonomies.php:29 msgid "Parent %s Category" msgstr "" #: includes/class-kbs-knowledgebase.php:181 includes/post-taxonomies.php:30 msgid "Parent %s Category:" msgstr "" #: includes/class-kbs-knowledgebase.php:182 includes/post-taxonomies.php:31 msgid "Edit %s Category" msgstr "" #: includes/class-kbs-knowledgebase.php:183 includes/post-taxonomies.php:32 msgid "Update %s Category" msgstr "" #: includes/class-kbs-knowledgebase.php:184 includes/post-taxonomies.php:33 msgid "Add New %s Category" msgstr "" #: includes/class-kbs-knowledgebase.php:185 includes/post-taxonomies.php:34 msgid "New %s Category Name" msgstr "" #: includes/class-kbs-knowledgebase.php:211 includes/post-taxonomies.php:76 msgid "Search %s Tags" msgstr "" #: includes/class-kbs-knowledgebase.php:212 includes/post-taxonomies.php:77 msgid "All %s Tags" msgstr "" #: includes/class-kbs-knowledgebase.php:213 includes/post-taxonomies.php:78 msgid "Parent %s Tag" msgstr "" #: includes/class-kbs-knowledgebase.php:214 includes/post-taxonomies.php:79 msgid "Parent %s Tag:" msgstr "" #: includes/class-kbs-knowledgebase.php:215 includes/post-taxonomies.php:80 msgid "Edit %s Tag" msgstr "" #: includes/class-kbs-knowledgebase.php:216 includes/post-taxonomies.php:81 msgid "Update %s Tag" msgstr "" #: includes/class-kbs-knowledgebase.php:217 includes/post-taxonomies.php:82 msgid "Add New %s Tag" msgstr "" #: includes/class-kbs-knowledgebase.php:218 includes/post-taxonomies.php:83 msgid "New %s Tag Name" msgstr "" #: includes/class-kbs-knowledgebase.php:219 includes/post-taxonomies.php:84 msgid "Tags" msgstr "" #: includes/class-kbs-knowledgebase.php:220 includes/post-taxonomies.php:85 msgid "Choose from most used %s tags" msgstr "" #: includes/class-kbs-knowledgebase.php:257 msgid "Specifies whether or not the %s is restricted to logged in users only." msgstr "" #: includes/class-kbs-knowledgebase.php:274 msgid "Total number of all time views for this %s." msgstr "" #: includes/class-kbs-knowledgebase.php:291 msgid "Current monthly total number of times this %s has been viewed." msgstr "" #: includes/class-kbs-license-handler.php:231 msgid "Visit Extension Store" msgstr "" #: includes/class-kbs-license-handler.php:235 msgid "" "Enter your license keys here to " "receive updates for extensions you have purchased. If your license key has " "expired, please renew your license." msgstr "" #: includes/class-kbs-license-handler.php:463 msgid "" "You have invalid or expired license keys for KB Support. Please go to the " "Licenses page to correct this issue." msgstr "" #: includes/class-kbs-license-handler.php:501 msgid "Enter a valid license key for automatic updates." msgstr "" #: includes/class-kbs-logging.php:49 msgid "Logs" msgstr "" #: includes/class-kbs-register-meta.php:146 msgid "ID of the ticket customer." msgstr "" #: includes/class-kbs-register-meta.php:160 msgid "ID of the ticket agent." msgstr "" #: includes/class-kbs-register-meta.php:173 msgid "Participant email address." msgstr "" #: includes/class-kbs-register-meta.php:187 msgid "Whether or not this reply resolved the %s." msgstr "" #: includes/class-kbs-register-meta.php:221 msgid "Redirect page ID." msgstr "" #: includes/class-kbs-register-meta.php:233 msgid "Submission count." msgstr "" #: includes/class-kbs-register-meta.php:266 #: includes/class-kbs-register-meta.php:278 msgid "Form field settings." msgstr "" #: includes/class-kbs-register-meta.php:362 msgid "KBS ID of Customer who is the primary company contact." msgstr "" #: includes/class-kbs-register-meta.php:376 msgid "Name of customer who is the primary company contact." msgstr "" #: includes/class-kbs-register-meta.php:390 msgid "Email of customer who is the primary company contact." msgstr "" #: includes/class-kbs-register-meta.php:404 msgid "Phone number for company." msgstr "" #: includes/class-kbs-register-meta.php:418 msgid "Web address for company." msgstr "" #: includes/class-kbs-roles.php:45 msgid "Support Manager" msgstr "" #: includes/class-kbs-roles.php:76 msgid "Support Agent" msgstr "" #: includes/class-kbs-roles.php:83 msgid "Support Customer" msgstr "" #: includes/class-kbs-stats.php:85 msgid "Yesterday" msgstr "" #: includes/class-kbs-stats.php:86 msgid "This Week" msgstr "" #: includes/class-kbs-stats.php:87 msgid "Last Week" msgstr "" #: includes/class-kbs-stats.php:90 msgid "This Quarter" msgstr "" #: includes/class-kbs-stats.php:91 msgid "Last Quarter" msgstr "" #: includes/class-kbs-stats.php:92 msgid "This Year" msgstr "" #: includes/class-kbs-stats.php:93 msgid "Last Year" msgstr "" #: includes/class-kbs-stats.php:438 msgid "Improper date provided." msgstr "" #: includes/emails/class-kbs-email-tags.php:277 msgid "The customers first name" msgstr "" #: includes/emails/class-kbs-email-tags.php:282 msgid "The customers full name, first and last" msgstr "" #: includes/emails/class-kbs-email-tags.php:287 msgid "The customers user name on the site, if they registered an account" msgstr "" #: includes/emails/class-kbs-email-tags.php:292 msgid "The customers email address" msgstr "" #: includes/emails/class-kbs-email-tags.php:298 msgid "The name of the company to which the %s is associated" msgstr "" #: includes/emails/class-kbs-email-tags.php:305 msgid "The contact name of the company" msgstr "" #: includes/emails/class-kbs-email-tags.php:310 msgid "The email address of the company" msgstr "" #: includes/emails/class-kbs-email-tags.php:315 msgid "The phone number of the company" msgstr "" #: includes/emails/class-kbs-email-tags.php:320 msgid "The website URL of the company" msgstr "" #: includes/emails/class-kbs-email-tags.php:325 msgid "Inserts the logo of the company" msgstr "" #: includes/emails/class-kbs-email-tags.php:330 msgid "Your site name" msgstr "" #: includes/emails/class-kbs-email-tags.php:335 msgid "The date of the %s" msgstr "" #: includes/emails/class-kbs-email-tags.php:340 msgid "The time of the %s" msgstr "" #: includes/emails/class-kbs-email-tags.php:345 msgid "The unique ID number for this %s" msgstr "" #: includes/emails/class-kbs-email-tags.php:350 msgid "The current status of the %s" msgstr "" #: includes/emails/class-kbs-email-tags.php:355 msgid "Title of the %s" msgstr "" #: includes/emails/class-kbs-email-tags.php:360 msgid "Content of the %s" msgstr "" #: includes/emails/class-kbs-email-tags.php:365 msgid "Attach or list files attached to the %s" msgstr "" #: includes/emails/class-kbs-email-tags.php:370 msgid "" "Inserts the name of the department who are handling the %s or an empty " "string if no department is assigned" msgstr "" #: includes/emails/class-kbs-email-tags.php:375 msgid "" "The name or email address (if no name is in the database) of the author of " "the the most recent %s reply" msgstr "" #: includes/emails/class-kbs-email-tags.php:380 msgid "The date of the most recent %s reply" msgstr "" #: includes/emails/class-kbs-email-tags.php:385 msgid "The time of the most recent %s reply" msgstr "" #: includes/emails/class-kbs-email-tags.php:390 msgid "Content of the most recent reply" msgstr "" #: includes/emails/class-kbs-email-tags.php:395 msgid "Attach or list files attached to the %s reply" msgstr "" #: includes/emails/class-kbs-email-tags.php:400 msgid "Adds a URL so customers can view their %s directly on your website." msgstr "" #: includes/emails/class-kbs-email-tags.php:405 msgid "" "Adds a non-linked URL so customers can view their %s directly on your " "website." msgstr "" #: includes/emails/class-kbs-email-tags.php:410 msgid "Adds a URL so admins can access a %s directly." msgstr "" #: includes/emails/class-kbs-email-tags.php:415 msgid "Adds a non-linked URL so admins can access a %s directly." msgstr "" #: includes/emails/class-kbs-email-tags.php:420 msgid "Adds a URL link that customers can click to close a ticket." msgstr "" #: includes/emails/class-kbs-email-tags.php:425 msgid "Adds a non-linked URL link that customers can click to close a ticket." msgstr "" #: includes/emails/class-kbs-emails.php:165 msgid "Default Template" msgstr "" #: includes/emails/class-kbs-emails.php:166 msgid "Basic HTML, no formatting" msgstr "" #: includes/emails/class-kbs-emails.php:167 msgid "No template, plain text only" msgstr "" #: includes/emails/class-kbs-emails.php:279 msgid "You cannot send email with KBS_Emails until init/admin_init has been reached" msgstr "" #: includes/emails/class-kbs-emails.php:306 msgid "" "Email from KB Support failed to send.\n" "Send time: %s\n" "To: %s\n" "Subject: %s\n" "\n" msgstr "" #: includes/emails/email-functions.php:194 msgid "Your Support %s Received a Reply - ##{ticket_id}##" msgstr "" #: includes/emails/email-functions.php:198 msgid "Support %s Update for #{ticket_id}" msgstr "" #: includes/emails/email-functions.php:256 #: includes/emails/email-functions.php:479 msgid "Your Support %s is Closed ##{ticket_id}##" msgstr "" #: includes/emails/email-functions.php:302 msgid "Support %s Submitted" msgstr "" #: includes/emails/email-functions.php:353 msgid "New %1Ss logged - Case #%1$s" msgstr "" #: includes/emails/email-functions.php:369 msgid "New %s Received" msgstr "" #: includes/emails/email-functions.php:414 msgid "New %1Ss Reply Received - %1$s #%1$s" msgstr "" #: includes/emails/email-functions.php:430 msgid "New %s Reply Received" msgstr "" #: includes/emails/email-functions.php:483 msgid "Support %s #{ticket_id} Assigned" msgstr "" #: includes/emails/email-template.php:82 msgid "This is where your %s content would be displayed." msgstr "" #: includes/emails/email-template.php:110 msgid "%s Logged Preview" msgstr "" #: includes/emails/email-template.php:110 msgid "Preview %s Logged" msgstr "" #: includes/emails/email-template.php:111 msgid "Send Test Email" msgstr "" #: includes/emails/email-template.php:159 msgid "Thank you for logging your support %s." msgstr "" #: includes/emails/email-template.php:160 msgid "We've received the details and will be in touch as necessary shortly." msgstr "" #: includes/emails/email-template.php:165 msgid "Your Ticket Details" msgstr "" #: includes/emails/email-template.php:194 msgid "Your support %s # {ticket_id} has received a reply." msgstr "" #: includes/emails/email-template.php:223 msgid "Your support %s # {ticket_id} is now closed." msgstr "" #: includes/emails/email-template.php:292 msgid "A new reply has been received for a support %s." msgstr "" #: includes/forms/form-functions.php:216 includes/misc-functions.php:701 #: includes/misc-functions.php:702 templates/shortcode-profile-editor.php:31 #: templates/shortcode-register.php:34 msgid "First Name" msgstr "" #: includes/forms/form-functions.php:225 includes/misc-functions.php:705 #: includes/misc-functions.php:706 templates/shortcode-profile-editor.php:38 #: templates/shortcode-register.php:40 msgid "Last Name" msgstr "" #: includes/forms/form-functions.php:243 #: includes/tickets/ticket-functions.php:206 templates/view-ticket.php:124 msgid "Subject" msgstr "" #: includes/forms/form-functions.php:484 msgid "Checkbox" msgstr "" #: includes/forms/form-functions.php:485 msgid "Checkbox List" msgstr "" #: includes/forms/form-functions.php:486 msgid "Date Field" msgstr "" #: includes/forms/form-functions.php:487 msgid "Departments List" msgstr "" #: includes/forms/form-functions.php:488 msgid "Email Field" msgstr "" #: includes/forms/form-functions.php:489 msgid "File Upload" msgstr "" #: includes/forms/form-functions.php:490 msgid "Hidden Field" msgstr "" #: includes/forms/form-functions.php:491 msgid "Number Field" msgstr "" #: includes/forms/form-functions.php:492 msgid "Radio Buttons" msgstr "" #: includes/forms/form-functions.php:494 msgid "Rich Text Editor" msgstr "" #: includes/forms/form-functions.php:495 msgid "Select List" msgstr "" #: includes/forms/form-functions.php:496 msgid "Text Field" msgstr "" #: includes/forms/form-functions.php:497 msgid "Textarea" msgstr "" #: includes/forms/form-functions.php:498 msgid "%s Categories" msgstr "" #: includes/forms/form-functions.php:499 msgid "URL Field" msgstr "" #: includes/forms/form-functions.php:538 msgid "Customer First Name" msgstr "" #: includes/forms/form-functions.php:539 msgid "Customer Last Name" msgstr "" #: includes/forms/form-functions.php:543 msgid "Customer Website" msgstr "" #: includes/forms/form-functions.php:544 msgid "Department" msgstr "" #: includes/forms/form-functions.php:545 msgid "Ticket Content" msgstr "" #: includes/forms/form-functions.php:546 msgid "Ticket Title" msgstr "" #: includes/forms/form-functions.php:630 msgid "Label Hidden" msgstr "" #: includes/forms/form-functions.php:636 msgid "Required Field" msgstr "" #: includes/forms/form-functions.php:642 msgid "Placeholder: %s" msgstr "" #: includes/forms/form-functions.php:648 msgid "Maps to %s" msgstr "" #: includes/forms/form-functions.php:654 msgid "Searchable" msgstr "" #: includes/forms/form-functions.php:660 msgid "Hidden" msgstr "" #: includes/forms/form-functions.php:685 includes/forms/form-functions.php:695 msgid "Submission form not found" msgstr "" #: includes/forms/form-functions.php:718 msgid "An internal error has occurred, please try again or contact support." msgstr "" #: includes/forms/form-functions.php:719 msgid " is a required field." msgstr "" #: includes/forms/form-functions.php:720 msgid " requires a valid email address." msgstr "" #: includes/forms/form-functions.php:721 msgid "You must acknowledge and accept our privacy policy" msgstr "" #: includes/forms/form-functions.php:722 msgid "You must agree to the terms and conditions" msgstr "" #: includes/forms/form-functions.php:723 msgid " validation failed" msgstr "" #: includes/forms/form-functions.php:729 msgid " contains an error." msgstr "" #: includes/install.php:173 msgid "Ticket Manager" msgstr "" #: includes/install.php:197 msgid "Ticket Submissions" msgstr "" #: includes/install.php:216 msgid "Log a Support %s" msgstr "" #: includes/misc-functions.php:23 msgid "More Information:" msgstr "" #: includes/misc-functions.php:25 msgid "Documentation" msgstr "" #: includes/misc-functions.php:29 msgid "Twitter" msgstr "" #: includes/misc-functions.php:33 msgid "Facebook" msgstr "" #: includes/misc-functions.php:37 msgid "" "Post an issue on GitHub" msgstr "" #: includes/misc-functions.php:42 msgid "Extensions" msgstr "" #: includes/misc-functions.php:46 msgid "Leave a Review" msgstr "" #: includes/misc-functions.php:99 msgid "Open %s" msgstr "" #: includes/misc-functions.php:311 msgid "Ha! I don't think so little honey bee. No bots allowed in this Honey Pot!" msgstr "" #: includes/misc-functions.php:355 msgid "" "Support Workers cannot submit %s here. Please go to your admin panel to open a new %s." msgstr "" #: includes/misc-functions.php:363 msgid "You must be logged in to create a support %s." msgstr "" #: includes/misc-functions.php:367 msgid "You must log in to manage your profile." msgstr "" #: includes/misc-functions.php:371 msgid "The username was not recognised." msgstr "" #: includes/misc-functions.php:375 msgid "An incorrect password was entered." msgstr "" #: includes/misc-functions.php:379 msgid "All registration fields are mandatory." msgstr "" #: includes/misc-functions.php:383 msgid "Unable to register your user account." msgstr "" #: includes/misc-functions.php:387 msgid "Please enter your first name." msgstr "" #: includes/misc-functions.php:391 msgid "Please enter your last name." msgstr "" #: includes/misc-functions.php:395 msgid "The email address you entered is already registered." msgstr "" #: includes/misc-functions.php:399 msgid "You entered an invalid email address." msgstr "" #: includes/misc-functions.php:407 msgid "Unable to remove email address." msgstr "" #: includes/misc-functions.php:411 msgid "Please enter a password." msgstr "" #: includes/misc-functions.php:415 msgid "Passwords do not match." msgstr "" #: includes/misc-functions.php:419 msgid "" "Your support request has been successfully received. We'll be in touch as " "soon as possible." msgstr "" #: includes/misc-functions.php:423 msgid "The %s was successfully closed" msgstr "" #: includes/misc-functions.php:427 msgid "Could not close %s" msgstr "" #: includes/misc-functions.php:431 msgid "There was an error submitting your support request. Please try again" msgstr "" #: includes/misc-functions.php:435 msgid "No %s found." msgstr "" #: includes/misc-functions.php:439 msgid "You must log in to view your %s." msgstr "" #: includes/misc-functions.php:443 msgid "Access to %s in this category is restricted." msgstr "" #: includes/misc-functions.php:447 msgid "Access to %s in this category is restricted. Log in to continue." msgstr "" #: includes/misc-functions.php:451 msgid "Access to %s with this tag is restricted." msgstr "" #: includes/misc-functions.php:455 msgid "Access to %s with this tag is restricted. Log in to continue." msgstr "" #: includes/misc-functions.php:459 msgid "Please enter your reply." msgstr "" #: includes/misc-functions.php:463 msgid "" "Your reply has been received. If necessary, one of our agents will be in " "touch shortly." msgstr "" #: includes/misc-functions.php:467 msgid "Your reply could not be processed." msgstr "" #: includes/misc-functions.php:471 msgid "The maximum number of files you are allowed to upload is %s." msgstr "" #: includes/misc-functions.php:475 msgid "You are not allowed to manage this %s." msgstr "" #: includes/misc-functions.php:479 msgid "Profile updated successfully." msgstr "" #: includes/misc-functions.php:483 msgid "reCAPTCHA validation failed." msgstr "" #: includes/misc-functions.php:543 msgid "" "Powered by KB " "Support. The ultimate help desk and knowledge base support tool plugin " "for WordPress. Download for free." msgstr "" #: includes/misc-functions.php:582 msgid "" "%1$s is deprecated since KB Support version %2$s! Use %3$s " "instead." msgstr "" #: includes/misc-functions.php:591 msgid "" "%1$s is deprecated since KB Support version %2$s with no " "alternative available." msgstr "" #: includes/misc-functions.php:632 msgid "" "The %1$s argument of %2$s is deprecated since KB Support " "version %3$s! Please use %4$s instead." msgstr "" #: includes/misc-functions.php:639 msgid "" "The %1$s argument of %2$s is deprecated since KB Support " "version %3$s with no alternative available." msgstr "" #: includes/misc-functions.php:674 msgid "" "Sign up for the KB Support newsletter below to receive a 15%s " "discount off our extensions " "and to stay informed of important updates and news." msgstr "" #: includes/misc-functions.php:690 msgid "" "Thanks for Subscribing! Please check your inbox to confirm your " "subscription and receive your discount code." msgstr "" #: includes/misc-functions.php:696 includes/misc-functions.php:697 msgid "Email Address (required)" msgstr "" #: includes/misc-functions.php:710 msgid "Subscribe" msgstr "" #: includes/misc-functions.php:1082 msgid "Define custom rules to automate ticket assignment and enhance your workflow." msgstr "" #: includes/misc-functions.php:1089 msgid "Easily create a use Canned Replies to instantly add ticket replies." msgstr "" #: includes/misc-functions.php:1096 msgid "Create additional ticket statuses to meet your business needs." msgstr "" #: includes/misc-functions.php:1103 msgid "" "Integrate with EDD and its Software Licensing extension for the ultimate " "customer experience." msgstr "" #: includes/misc-functions.php:1110 msgid "" "Enable agents to register custom signatures which can be inserted into " "customer emails." msgstr "" #: includes/misc-functions.php:1116 msgid "Enable customers and agents to respond to tickets via email." msgstr "" #: includes/misc-functions.php:1123 msgid "Integrate your favourite knowledge base with KB Support." msgstr "" #: includes/misc-functions.php:1129 msgid "" "Enable customers to subscribe to your MailChimp lists during ticket " "submission." msgstr "" #: includes/misc-functions.php:1135 msgid "" "Get feedback on your performance for support tickets and quality of " "documentation." msgstr "" #: includes/misc-functions.php:1141 msgid "Add an approval process to selected agent ticket replies." msgstr "" #: includes/misc-functions.php:1147 msgid "Integrate with your WooCommerce store for the ultimate customer experience." msgstr "" #: includes/misc-functions.php:1154 msgid "Connect KB Support to thousands of 3rd party applications via zapier.com." msgstr "" #: includes/misc-functions.php:1173 msgid "Black Friday & Cyber Monday" msgstr "" #: includes/misc-functions.php:1181 includes/misc-functions.php:1194 #: includes/misc-functions.php:1207 msgid "Shop Now!" msgstr "" #: includes/misc-functions.php:1183 msgid "" "Save %7$s on all KB Support purchases this " "week.
Including renewals and upgrades!" msgstr "" #: includes/misc-functions.php:1186 includes/misc-functions.php:1199 msgid "Flash Sale" msgstr "" #: includes/misc-functions.php:1196 msgid "" "Save %7$s on all KB Support purchases " "now. Including renewals and upgrades!" msgstr "" #: includes/misc-functions.php:1209 msgid "" "We are supporting small businesses during the pandemic.
Save " "%7$s on all KB Support purchases now. " "Including renewals and upgrades!" msgstr "" #: includes/participant-functions.php:121 msgid "There are no participants of this %s." msgstr "" #: includes/post-taxonomies.php:126 msgid "Search %s Sources" msgstr "" #: includes/post-taxonomies.php:127 msgid "All %s Sources" msgstr "" #: includes/post-taxonomies.php:128 msgid "Parent %s Source" msgstr "" #: includes/post-taxonomies.php:129 msgid "Parent %s Source:" msgstr "" #: includes/post-taxonomies.php:130 msgid "Edit %s Source" msgstr "" #: includes/post-taxonomies.php:131 msgid "Update %s Source" msgstr "" #: includes/post-taxonomies.php:132 msgid "Add %s Source" msgstr "" #: includes/post-taxonomies.php:133 msgid "New %s Source Name" msgstr "" #: includes/post-taxonomies.php:134 msgid "%s Sources" msgstr "" #: includes/post-taxonomies.php:135 msgid "No %s sources found" msgstr "" #: includes/post-taxonomies.php:136 msgid "Back to %s sources" msgstr "" #: includes/post-taxonomies.php:179 msgid "Search Departments" msgstr "" #: includes/post-taxonomies.php:180 msgid "All Departments" msgstr "" #: includes/post-taxonomies.php:181 msgid "Parent Department" msgstr "" #: includes/post-taxonomies.php:182 msgid "Parent Department:" msgstr "" #: includes/post-taxonomies.php:183 msgid "Edit Department" msgstr "" #: includes/post-taxonomies.php:184 msgid "Update Department" msgstr "" #: includes/post-taxonomies.php:185 msgid "Add Department" msgstr "" #: includes/post-taxonomies.php:186 msgid "New Department Name" msgstr "" #: includes/post-taxonomies.php:187 includes/user-functions.php:518 msgid "Departments" msgstr "" #: includes/post-taxonomies.php:188 msgid "No departments found" msgstr "" #: includes/post-taxonomies.php:189 msgid "Back to departments" msgstr "" #: includes/post-types.php:27 msgid "Open %1$s" msgstr "" #: includes/post-types.php:28 msgid "Add New %1$s" msgstr "" #: includes/post-types.php:38 msgid "%1$s Image" msgstr "" #: includes/post-types.php:39 msgid "Set %1$s Image" msgstr "" #: includes/post-types.php:40 msgid "Remove %1$s Image" msgstr "" #: includes/post-types.php:41 msgid "Use as %1$s Image" msgstr "" #: includes/post-types.php:42 msgid "Filter %2$s list" msgstr "" #: includes/post-types.php:43 msgid "%2$s list navigation" msgstr "" #: includes/post-types.php:44 msgid "%2$s list" msgstr "" #: includes/post-types.php:76 msgid "Add Reply" msgstr "" #: includes/post-types.php:77 msgid "Add New Reply" msgstr "" #: includes/post-types.php:78 msgid "Edit Reply" msgstr "" #: includes/post-types.php:79 msgid "New Reply" msgstr "" #: includes/post-types.php:82 msgid "Search Replies" msgstr "" #: includes/post-types.php:83 msgid "No Replies found" msgstr "" #: includes/post-types.php:84 msgid "No Replies found in Trash" msgstr "" #: includes/post-types.php:114 includes/post-types.php:115 #: includes/post-types.php:117 msgid "New Form" msgstr "" #: includes/post-types.php:116 msgid "Edit Form" msgstr "" #: includes/post-types.php:118 includes/post-types.php:124 msgid "Submission Forms" msgstr "" #: includes/post-types.php:119 msgid "View Form" msgstr "" #: includes/post-types.php:120 includes/post-types.php:190 msgid "Search Forms" msgstr "" #: includes/post-types.php:121 msgid "No Forms found" msgstr "" #: includes/post-types.php:122 msgid "No Forms found in Trash" msgstr "" #: includes/post-types.php:151 includes/post-types.php:152 #: includes/post-types.php:154 msgid "New Field" msgstr "" #: includes/post-types.php:153 msgid "Edit Field" msgstr "" #: includes/post-types.php:155 includes/post-types.php:161 msgid "Fields" msgstr "" #: includes/post-types.php:156 msgid "View Field" msgstr "" #: includes/post-types.php:157 msgid "Search Fields" msgstr "" #: includes/post-types.php:158 msgid "No Fields found" msgstr "" #: includes/post-types.php:159 msgid "No Fields found in Trash" msgstr "" #: includes/post-types.php:184 includes/post-types.php:185 #: includes/post-types.php:187 msgid "New Company" msgstr "" #: includes/post-types.php:186 msgid "Edit Company" msgstr "" #: includes/post-types.php:189 msgid "View Company" msgstr "" #: includes/post-types.php:191 msgid "No Companies found" msgstr "" #: includes/post-types.php:192 msgid "No Companies found in Trash" msgstr "" #: includes/post-types.php:194 msgid "Company Logo" msgstr "" #: includes/post-types.php:195 msgid "Set company logo" msgstr "" #: includes/post-types.php:196 msgid "Remove company logo" msgstr "" #: includes/post-types.php:197 msgid "Use as company logo" msgstr "" #: includes/post-types.php:230 msgid "Ticket" msgstr "" #: includes/post-types.php:231 msgid "Tickets" msgstr "" #: includes/post-types.php:270 msgid "KB Article" msgstr "" #: includes/post-types.php:271 msgid "KB Articles" msgstr "" #: includes/post-types.php:314 includes/post-types.php:322 #: includes/post-types.php:325 msgid "Enter %s title here" msgstr "" #: includes/post-types.php:327 msgid "Enter form name here" msgstr "" #: includes/post-types.php:329 msgid "Enter company name here" msgstr "" #: includes/post-types.php:353 msgid "New (%s)" msgid_plural "New (%s)" msgstr[0] "" msgstr[1] "" #: includes/post-types.php:363 msgid "Open (%s)" msgid_plural "Open (%s)" msgstr[0] "" msgstr[1] "" #: includes/post-types.php:373 msgid "On Hold (%s)" msgid_plural "On Hold (%s)" msgstr[0] "" msgstr[1] "" #: includes/post-types.php:383 msgid "Closed (%s)" msgid_plural "Closed (%s)" msgstr[0] "" msgstr[1] "" #: includes/post-types.php:449 includes/post-types.php:450 msgid "%1$s updated." msgstr "" #: includes/post-types.php:451 msgid "%1$s opened." msgstr "" #: includes/post-types.php:452 msgid "%1$s saved." msgstr "" #: includes/post-types.php:453 msgid "%1$s submitted." msgstr "" #: includes/post-types.php:458 includes/post-types.php:459 msgid "%2$s updated. %1$sView %2$s%3$s." msgstr "" #: includes/post-types.php:460 msgid "%2$s published. %1$sView %2$s%3$s." msgstr "" #: includes/post-types.php:461 msgid "%2$s saved. %1$sView %2$s%3$s." msgstr "" #: includes/post-types.php:462 msgid "%2$s submitted. %1$sView %2$s%3$s." msgstr "" #: includes/post-types.php:463 msgid "%1$s draft updated. Preview %1$s" msgstr "" #: includes/post-types.php:468 includes/post-types.php:469 msgid "Form updated." msgstr "" #: includes/post-types.php:470 msgid "Form published." msgstr "" #: includes/post-types.php:471 msgid "Form saved." msgstr "" #: includes/post-types.php:472 msgid "Form submitted." msgstr "" #: includes/post-types.php:473 msgid "Form draft updated." msgstr "" #: includes/post-types.php:477 includes/post-types.php:478 msgid "Company updated." msgstr "" #: includes/post-types.php:479 msgid "Company published." msgstr "" #: includes/post-types.php:480 msgid "Company saved." msgstr "" #: includes/post-types.php:481 msgid "Company submitted." msgstr "" #: includes/post-types.php:482 msgid "Company draft updated." msgstr "" #: includes/post-types.php:506 includes/post-types.php:514 msgid "%1$s %2$s updated." msgid_plural "%1$s %3$s updated." msgstr[0] "" msgstr[1] "" #: includes/post-types.php:507 includes/post-types.php:515 msgid "%1$s %2$s not updated, somebody is editing it." msgid_plural "%1$s %3$s not updated, somebody is editing them." msgstr[0] "" msgstr[1] "" #: includes/post-types.php:508 includes/post-types.php:516 msgid "%1$s %2$s permanently deleted." msgid_plural "%1$s %3$s permanently deleted." msgstr[0] "" msgstr[1] "" #: includes/post-types.php:509 includes/post-types.php:517 msgid "%1$s %2$s moved to the Trash." msgid_plural "%1$s %3$s moved to the Trash." msgstr[0] "" msgstr[1] "" #: includes/post-types.php:510 includes/post-types.php:518 msgid "%1$s %2$s restored from the Trash." msgid_plural "%1$s %3$s restored from the Trash." msgstr[0] "" msgstr[1] "" #: includes/privacy-functions.php:44 msgid "" "We collect and store information about you during the %s submission process " "on our website. This information may include, but is not limited to, your " "name, your email address, and any additional details that may be requested " "from you for the purpose of handling your support %s." msgstr "" #: includes/privacy-functions.php:51 msgid "Handling this information also allows us to:" msgstr "" #: includes/privacy-functions.php:62 msgid "" "Your location and traffic data (including IP address) if you create, or " "reply to a %s" msgstr "" #: includes/privacy-functions.php:66 msgid "Your comments and rating reviews if you choose to leave them on our website" msgstr "" #: includes/privacy-functions.php:68 msgid "" "Your account email and password to allow you to access your account, if you " "have one" msgstr "" #: includes/privacy-functions.php:71 msgid "" "If you choose to create an account with us, your name, and email address, " "which will be used to populate the submission form future %s" msgstr "" #: includes/privacy-functions.php:78 msgid "Additionally we may also collect the following information:" msgstr "" #: includes/privacy-functions.php:272 msgid "No customer with ID %d" msgstr "" #: includes/privacy-functions.php:307 msgid "" "Customer could not be anonymized due to %s that could not be anonymized or " "deleted." msgstr "" #: includes/privacy-functions.php:322 includes/privacy-functions.php:432 #: includes/privacy-functions.php:433 msgid "Anonymized Customer" msgstr "" #: includes/privacy-functions.php:340 msgid "Customer anonymized successfully" msgstr "" #: includes/privacy-functions.php:341 msgid "Customer ID %d successfully anonymized." msgstr "" #: includes/privacy-functions.php:365 msgid "No %s with ID %d." msgstr "" #: includes/privacy-functions.php:400 msgid "%s not modified, due to status: %s." msgstr "" #: includes/privacy-functions.php:413 msgid "%s %d with status %s deleted." msgstr "" #: includes/privacy-functions.php:455 msgid "%s ID %d successfully anonymized." msgstr "" #: includes/privacy-functions.php:539 includes/privacy-functions.php:566 #: includes/privacy-functions.php:794 msgid "KBS Customer Record" msgstr "" #: includes/privacy-functions.php:570 msgid "Customer ID" msgstr "" #: includes/privacy-functions.php:582 msgid "Primary Phone" msgstr "" #: includes/privacy-functions.php:586 msgid "Additional Phone" msgstr "" #: includes/privacy-functions.php:598 msgid "All Email Addresses" msgstr "" #: includes/privacy-functions.php:608 msgid "Agreed to Privacy Policy" msgstr "" #: includes/privacy-functions.php:618 msgid "Agreed to Terms" msgstr "" #: includes/privacy-functions.php:679 msgid "Possibly Delete Customer" msgstr "" #: includes/privacy-functions.php:744 msgid "Customer for %s not deleted, due to remaining %s." msgstr "" #: includes/privacy-functions.php:765 msgid "Customer for %s successfully deleted." msgstr "" #: includes/privacy-functions.php:776 msgid "Customer for %s failed to be deleted." msgstr "" #: includes/privacy-functions.php:800 msgid "KBS %s Record" msgstr "" #: includes/privacy-functions.php:835 msgid "Customer for %s has been anonymized." msgstr "" #: includes/privacy-functions.php:861 msgid "No %s found for %s." msgstr "" #: includes/privacy-functions.php:867 msgid "All eligible %s anonymized or deleted for %s." msgstr "" #: includes/scripts.php:60 msgid "Honeypot validation error" msgstr "" #: includes/scripts.php:65 msgid "Choose an option" msgstr "" #: includes/scripts.php:66 msgid "Choose one or more options" msgstr "" #: includes/scripts.php:72 msgid "Search options" msgstr "" #: includes/scripts.php:74 includes/scripts.php:330 msgid "Please Wait..." msgstr "" #: includes/scripts.php:75 msgid "Type to search" msgstr "" #: includes/scripts.php:302 msgid "Add New %s" msgstr "" #: includes/scripts.php:306 msgid "Customer email address is required" msgstr "" #: includes/scripts.php:307 msgid "Customer name is required" msgstr "" #: includes/scripts.php:308 msgid "" "You will permanently delete this reply.\n" "\n" "Depending on configuration, your customer may have already received it via " "email.\n" "\n" "Click 'Cancel' to stop, 'OK' to delete." msgstr "" #: includes/scripts.php:311 msgid "" "You are about to permanently delete this %s.\n" "\n" "This action cannot be undone.\n" "\n" "Click 'Cancel' to stop, 'OK' to delete." msgstr "" #: includes/scripts.php:316 msgid "Enter a Label for your field." msgstr "" #: includes/scripts.php:317 msgid "Select the field Type" msgstr "" #: includes/scripts.php:318 msgid "Hide Note" msgstr "" #: includes/scripts.php:319 msgid "Hide participants" msgstr "" #: includes/scripts.php:320 msgid "Hide Reply" msgstr "" #: includes/scripts.php:321 msgid "Hide submission data" msgstr "" #: includes/scripts.php:324 msgid "" "A new reply has been added to this %s. Click OK to reload replies now, or " "Cancel to ignore." msgstr "" #: includes/scripts.php:325 msgid "There is no content in your note" msgstr "" #: includes/scripts.php:326 msgid "There is no content in your reply" msgstr "" #: includes/scripts.php:327 msgid "Your note could not be added" msgstr "" #: includes/scripts.php:328 msgid "Choose a %s" msgstr "" #: includes/scripts.php:329 msgid "Choose one or more %s" msgstr "" #: includes/scripts.php:333 msgid "Are you sure you wish to regenerate this API key?" msgstr "" #: includes/scripts.php:335 msgid "" "You have not submitted the reply. If you continue, the reply will not be " "added to the %s" msgstr "" #: includes/scripts.php:336 msgid "Are you sure you wish to revoke this API key?" msgstr "" #: includes/scripts.php:338 msgid "Send closure email?" msgstr "" #: includes/scripts.php:339 msgid "" "Are you sure you wish to close this ticket? Click OK to close, or Cancel to " "return." msgstr "" #: includes/scripts.php:343 msgid "Could not add %s Reply" msgstr "" #: includes/scripts.php:344 msgid "Type to search %s" msgstr "" #: includes/scripts.php:346 includes/tickets/ticket-functions.php:1583 msgid "View Note" msgstr "" #: includes/shortcodes.php:285 msgid "No %s found" msgstr "" #: includes/sla.php:282 msgid "Responded" msgstr "" #: includes/sla.php:288 includes/sla.php:309 includes/sla.php:324 msgid "Missed response by %s" msgstr "" #: includes/sla.php:291 includes/sla.php:312 msgid "Responded %s before SLA expired" msgstr "" #: includes/sla.php:318 msgid "No response" msgstr "" #: includes/sla.php:336 msgid "%s left to respond" msgstr "" #: includes/sla.php:374 msgid "Resolved" msgstr "" #: includes/sla.php:380 includes/sla.php:395 msgid "Missed resolution by %s" msgstr "" #: includes/sla.php:383 msgid "Resolved %s before SLA expired" msgstr "" #: includes/sla.php:389 msgid "Unresolved" msgstr "" #: includes/sla.php:406 msgid "%s left to resolve" msgstr "" #: includes/tickets/class-kbs-ticket.php:541 msgid "New %s" msgstr "" #: includes/tickets/class-kbs-ticket.php:1115 msgid "Show more…" msgstr "" #: includes/tickets/class-kbs-ticket.php:1912 msgid "ago" msgstr "" #: includes/tickets/class-kbs-ticket.php:2074 msgid "%s re-opened by %s reply." msgstr "" #: includes/tickets/class-kbs-ticket.php:2096 msgid "Admin" msgstr "" #: includes/tickets/class-kbs-ticket.php:2178 msgid "Form: %s" msgstr "" #: includes/tickets/class-kbs-ticket.php:2219 msgid "Department %s not found" msgstr "" #: includes/tickets/class-kbs-ticket.php:2233 msgid "Term %s no longer exists" msgstr "" #: includes/tickets/class-kbs-ticket.php:2268 msgid "The privacy policy was acknowledged" msgstr "" #: includes/tickets/class-kbs-ticket.php:2278 msgid "The terms and conditions were accepted" msgstr "" #: includes/tickets/class-kbs-ticket.php:2286 msgid "Submitted from" msgstr "" #: includes/tickets/class-kbs-ticket.php:2293 msgid "This %s was logged from the IP Address" msgstr "" #: includes/tickets/reply-functions.php:182 msgid "Hide" msgstr "" #: includes/tickets/reply-functions.php:193 msgid "%s Reply" msgstr "" #: includes/tickets/reply-functions.php:201 #: includes/tickets/reply-functions.php:321 #: includes/tickets/reply-functions.php:333 #: includes/tickets/reply-functions.php:336 msgid "Participant" msgstr "" #: includes/tickets/reply-functions.php:206 msgid "Read by customer on" msgstr "" #: includes/tickets/reply-functions.php:212 msgid "Customer has not read" msgstr "" #: includes/tickets/reply-functions.php:227 msgid "Delete Reply" msgstr "" #: includes/tickets/reply-functions.php:237 msgid "attached file" msgid_plural "attached files" msgstr[0] "" msgstr[1] "" #: includes/tickets/reply-functions.php:247 #: includes/tickets/ticket-functions.php:1597 msgid "%s by %s" msgstr "" #: includes/tickets/reply-functions.php:303 msgid "Unknown" msgstr "" #: includes/tickets/ticket-actions.php:52 #: includes/tickets/ticket-actions.php:270 msgid "Security failed." msgstr "" #: includes/tickets/ticket-actions.php:152 msgid "Invalid action" msgstr "" #: includes/tickets/ticket-actions.php:165 msgid "Customer closed %s via URL" msgstr "" #: includes/tickets/ticket-actions.php:238 msgid "%s re-opened." msgstr "" #: includes/tickets/ticket-functions.php:208 msgid "Date Modified" msgstr "" #: includes/tickets/ticket-functions.php:1570 msgid "KBS Bot" msgstr "" #: includes/tickets/ticket-functions.php:1584 msgid "Delete Note" msgstr "" #: includes/user-functions.php:165 templates/shortcode-profile-editor.php:153 msgid "Hide Closed %s" msgstr "" #: includes/user-functions.php:168 msgid "Enable to hide closed %s from the %s Manager screen." msgstr "" #: includes/user-functions.php:189 templates/shortcode-profile-editor.php:164 msgid "%s per Page" msgstr "" #: includes/user-functions.php:194 msgid "Choose the number of %s to display per page." msgstr "" #: includes/user-functions.php:218 templates/shortcode-profile-editor.php:182 msgid "Default %s Orderby" msgstr "" #: includes/user-functions.php:233 msgid "Select how you would like %s to be ordered by default." msgstr "" #: includes/user-functions.php:253 templates/shortcode-profile-editor.php:203 msgid "Descending Order" msgstr "" #: includes/user-functions.php:254 templates/shortcode-profile-editor.php:204 msgid "Ascending Order" msgstr "" #: includes/user-functions.php:262 templates/shortcode-profile-editor.php:211 msgid "Default %s Order" msgstr "" #: includes/user-functions.php:277 msgid "Select whether to order %s in ascending or descending order." msgstr "" #: includes/user-functions.php:300 msgid "Display Replies" msgstr "" #: includes/user-functions.php:305 msgid "Above Reply Field" msgstr "" #: includes/user-functions.php:308 msgid "Below Reply Field" msgstr "" #: includes/user-functions.php:311 msgid "Choose where you would like %s replies displayed." msgstr "" #: includes/user-functions.php:336 templates/shortcode-profile-editor.php:231 msgid "Replies to Load" msgstr "" #: includes/user-functions.php:340 msgid "" "Choose the number of replies to initially load when accessing the %s page. " "0 loads all." msgstr "" #: includes/user-functions.php:366 templates/shortcode-profile-editor.php:240 msgid "Replies to Expand" msgstr "" #: includes/user-functions.php:370 msgid "" "Choose the number of replies to auto expand when the %s page loads. " "0 expands none." msgstr "" #: includes/user-functions.php:397 msgid "Redirect After Reply" msgstr "" #: includes/user-functions.php:407 includes/user-functions.php:448 msgid "Current %s" msgstr "" #: includes/user-functions.php:408 includes/user-functions.php:449 msgid "%s List" msgstr "" #: includes/user-functions.php:411 msgid "Choose where to be redirected after submitting a reply to a %s." msgstr "" #: includes/user-functions.php:438 msgid "Redirect After Close" msgstr "" #: includes/user-functions.php:452 msgid "Choose where to be redirected after submitting a reply to close a %s." msgstr "" #: includes/user-functions.php:475 msgid "" "When enabled, agents will be alerted if a new reply is added whilst they " "are editing a %s" msgstr "" #: includes/user-functions.php:483 msgid "%s Reply Alerts" msgstr "" #: includes/widgets.php:41 msgid "KBS %s Categories / Tags" msgstr "" #: includes/widgets.php:43 msgid "Display the %s categories or tags" msgstr "" #: includes/widgets.php:109 includes/widgets.php:245 msgid "Title:" msgstr "" #: includes/widgets.php:114 msgid "Taxonomy:" msgstr "" #: includes/widgets.php:128 msgid "Show Count:" msgstr "" #: includes/widgets.php:133 msgid "Hide Empty Categories:" msgstr "" #: includes/widgets.php:138 msgid "Show Child Categories:" msgstr "" #: includes/widgets.php:161 msgid "KBS Popular %s" msgstr "" #: includes/widgets.php:163 msgid "Display the most popular %s" msgstr "" #: includes/widgets.php:250 msgid "Number of %s:" msgstr "" #: includes/widgets.php:255 msgid "Display View Count:" msgstr "" #: kb-support.php:172 kb-support.php:184 msgid "Cheatin’ huh?" msgstr "" #: templates/shortcode-form.php:64 msgid "Could any of the following %s help resolve your query?" msgstr "" #: templates/shortcode-login.php:11 msgid "Log into Your Account" msgstr "" #: templates/shortcode-login.php:17 msgid "Username or Email" msgstr "" #: templates/shortcode-login.php:22 templates/shortcode-register.php:58 msgid "Password" msgstr "" #: templates/shortcode-login.php:33 msgid "Log In" msgstr "" #: templates/shortcode-login.php:36 msgid "Lost Password" msgstr "" #: templates/shortcode-login.php:37 msgid "Lost Password?" msgstr "" #: templates/shortcode-login.php:48 msgid "You are already logged in" msgstr "" #: templates/shortcode-profile-editor.php:27 msgid "Update your Profile Data" msgstr "" #: templates/shortcode-profile-editor.php:45 msgid "Display Name" msgstr "" #: templates/shortcode-profile-editor.php:113 msgid "Additional Emails" msgstr "" #: templates/shortcode-profile-editor.php:147 msgid "Update Preferences" msgstr "" #: templates/shortcode-profile-editor.php:168 msgid "How many %s do you want to load per page on the %s Manager page?" msgstr "" #: templates/shortcode-profile-editor.php:194 #: templates/shortcode-profile-editor.php:223 msgid "Choose how to order your %s by default" msgstr "" #: templates/shortcode-profile-editor.php:232 msgid "" "How many replies do you want to initially load on the %s Manager page? " "0 loads all." msgstr "" #: templates/shortcode-profile-editor.php:241 msgid "" "How many replies do you want to initially expand on the %s Manager page? " "0 expands none." msgstr "" #: templates/shortcode-profile-editor.php:247 msgid "Change Password" msgstr "" #: templates/shortcode-profile-editor.php:250 msgid "New Password" msgstr "" #: templates/shortcode-profile-editor.php:257 msgid "Re-enter Password" msgstr "" #: templates/shortcode-profile-editor.php:270 msgid "Save Changes" msgstr "" #: templates/shortcode-register.php:14 msgid "Register New Account" msgstr "" #: templates/shortcode-register.php:62 msgid "Confirm Password" msgstr "" #: templates/shortcode-register.php:71 msgid "Register" msgstr "" #: templates/shortcode-register.php:85 msgid "You are already logged in. No registration is required." msgstr "" #: templates/ticket-history.php:30 msgid "" "Your closed %1$s are not being displayed below. Show " "closed %1$s." msgstr "" #: templates/ticket-history.php:85 msgid "You have no %s yet." msgstr "" #: templates/view-ticket.php:59 msgid "Support %s Details # %s" msgstr "" #: templates/view-ticket.php:66 msgid "Logged by" msgstr "" #: templates/view-ticket.php:95 msgid "%s is %s" msgstr "" #: templates/view-ticket.php:113 msgid "Last Updated" msgstr "" #: templates/view-ticket.php:113 msgid "(%s ago)" msgstr "" #: templates/view-ticket.php:146 msgid "View %s Attachment" msgid_plural "View %s Attachments" msgstr[0] "" msgstr[1] "" #: templates/view-ticket.php:253 msgid "Replies will be displayed here when created." msgstr "" #: templates/view-ticket.php:262 msgid "Add a Reply" msgstr "" #: templates/view-ticket.php:270 msgid "This %s has been closed. If you enter a new reply, it will be reopened." msgstr "" #: templates/view-ticket.php:288 msgid "Attach Files" msgstr "" #: templates/view-ticket.php:301 msgid "Confirm your Email Address" msgstr "" #: templates/view-ticket.php:302 msgid "So we can verify your identity" msgstr "" #: templates/view-ticket.php:313 msgid "This %s can be closed" msgstr "" #: templates/view-ticket.php:326 msgid "This %s is closed." msgstr "" #: tests/bootstrap.php:47 msgid "HTTP Requests disbaled for unit tests" msgstr "" #. Author URI of the plugin/theme msgid "https://kb-support.com/" msgstr "" #. Description of the plugin/theme msgid "The best help desk tool for WordPress. Simple yet effective. Feature rich." msgstr "" #. Author of the plugin/theme msgid "KB Support Team" msgstr "" #. Tags of the plugin/theme msgid "helpdesk, help desk, ticket system, support ticket, knowledge base" msgstr "" #: includes/admin/tickets/metaboxes.php:195 msgctxt "verb" msgid "Trash" msgstr "" #: includes/class-kbs-html-elements.php:101 #: includes/class-kbs-html-elements.php:237 msgctxt "plural: Example: \"All Categories\"" msgid "All %s" msgstr "" #: includes/class-kbs-html-elements.php:125 msgctxt "plural: Example: \"Select a %1$s\"" msgid "Select a %1$s" msgstr "" #: includes/class-kbs-html-elements.php:725 msgctxt "all dropdown items" msgid "All" msgstr "" #: includes/class-kbs-html-elements.php:726 msgctxt "no dropdown items" msgid "None" msgstr "" #: includes/class-kbs-knowledgebase.php:126 msgctxt "article type general name" msgid "%2$s" msgstr "" #: includes/class-kbs-knowledgebase.php:127 msgctxt "article type singular name" msgid "%1$s" msgstr "" #: includes/class-kbs-knowledgebase.php:176 includes/post-taxonomies.php:25 msgctxt "taxonomy general name" msgid "Categories" msgstr "" #: includes/class-kbs-knowledgebase.php:209 includes/post-taxonomies.php:74 msgctxt "taxonomy general name" msgid "Tags" msgstr "" #: includes/post-taxonomies.php:124 msgctxt "taxonomy general name" msgid "%s Source" msgstr "" #: includes/post-taxonomies.php:177 msgctxt "taxonomy general name" msgid "Departments" msgstr "" #: includes/class-kbs-knowledgebase.php:177 includes/post-taxonomies.php:26 msgctxt "taxonomy singular name" msgid "Category" msgstr "" #: includes/class-kbs-knowledgebase.php:210 includes/post-taxonomies.php:75 msgctxt "taxonomy singular name" msgid "Tag" msgstr "" #: includes/post-taxonomies.php:125 msgctxt "taxonomy singular name" msgid "%s Source" msgstr "" #: includes/post-taxonomies.php:178 msgctxt "taxonomy singular name" msgid "Department" msgstr "" #: includes/post-types.php:25 msgctxt "kbs_ticket post type name" msgid "%2$s" msgstr "" #: includes/post-types.php:74 msgctxt "kbs_ticket post type name" msgid "%1$s Reply" msgstr "" #: includes/post-types.php:26 msgctxt "singular kbs_ticket post type name" msgid "%1$s" msgstr "" #: includes/post-types.php:75 msgctxt "singular kbs_ticket post type name" msgid "Reply" msgstr "" #: includes/post-types.php:37 msgctxt "ticket post type menu name" msgid "%2$s" msgstr "" #: includes/post-types.php:112 msgctxt "kbs_form type general name" msgid "Forms" msgstr "" #: includes/post-types.php:149 msgctxt "kbs_form type general name" msgid "Fields" msgstr "" #: includes/post-types.php:113 msgctxt "kbs_form type singular name" msgid "Form" msgstr "" #: includes/post-types.php:150 msgctxt "kbs_form type singular name" msgid "Field" msgstr "" #: includes/post-types.php:182 msgctxt "kbs_company type general name" msgid "Companies" msgstr "" #: includes/post-types.php:183 msgctxt "kbs_company type singular name" msgid "Company" msgstr "" #: includes/post-types.php:348 msgctxt "New %s" msgid "New" msgstr "" #: includes/post-types.php:358 msgctxt "Open %s" msgid "Open" msgstr "" #: includes/post-types.php:368 msgctxt "%s on Hold" msgid "On Hold" msgstr "" #: includes/post-types.php:378 msgctxt "Closed %s" msgid "Closed" msgstr "" #: templates/shortcode-search.php:16 templates/shortcode-search.php:25 msgctxt "placeholder" msgid "Search %s …" msgstr "" #: templates/shortcode-search.php:18 templates/shortcode-search.php:27 msgctxt "submit button" msgid "Search" msgstr ""